• World Food Safety Day: Preparing for the Unexpected.
    Jun 5 2024

    Hello From The Other Side Of The Pass!

    From floods, to dodgy oysters, Ruth and Lucy discuss some contingency plans that can help you to be ready for when the worst happens. Panic not! Keep Calm and Carry On 💪🏼

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    31 mins
  • I've done a thing!! HACCP-Advice for Jeremy Clarkson
    May 29 2024
    Hello From The Other Side Of The Pass! Our Host Ruth has done a 'thing', and that is a whistle stop tour of HACCP (Harvard-Analysis-Critical-Control-Points) so that next time Jeremy Clarkson does a 'thing' he knows what he needs to do to keep Cheerful Charlie happy.
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    19 mins
  • Campylobacter
    May 22 2024

    Hello From The Other Side Of The Pass! Campylobacter the biggest cause of Food Bourne illness in the Uk. Take a listen to learn where it comes form and how to prevent becoming ill or making your customers ill. Also, very useful for home cooking – the same rules apply.

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    11 mins
  • Succession Planning
    May 17 2024

    Hello From The Other Side Of The Pass! Had somebody leave unexpectedly? Always be one step ahead with a solid succession plan in place. Listen to this weeks episode to get the lowdown on why it’s so vital and how to get one in place 💪🏼

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    24 mins
  • Ian Skinner-Diverse Cleaning South
    May 8 2024

    Hello From The Other Side Of The Pass! Ian Skinner from Diverse Cleaning South joins the pod today, to talk about why it is so important to get those deep deep DEEP cleaning jobs booked in. We also cover staff training; why knowledge is power and giving our teams ownership. In addition to his specialist cleaning business, Ian has a passion for coaching and mentoring, and he’s a joy to listen to! Enjoy!

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    44 mins
  • Karen Turton-Purple Story
    May 1 2024

    Hello From The Other Side Of The Pass! Empower your team to mitigate the impact of the minimum wage increase in FIVE EASY STEPS. Listen to Lucy’s conversation with performance consultant Karen Turton, of Purple Story as they talk cracking the sales code. Need to take action now? This is the episode for you.

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    43 mins
  • Oliver Madge- Pest-control With a Difference.
    Apr 24 2024

    Hello From The Other Side Of The Pass! Today Lucy and Ruth are joined by Oliver Madge from Pestwise. With years of experience, Oliver and our hosts discuss the legislative aspects and best practices of pest-control.

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    57 mins
  • Terence Carvalho : Delivered Social
    Apr 17 2024

    Hello From The Other Side Of The Pass! Lucy and Ruth chat to Terence about moving from the world of hospitality into a career in digital marketing. Terence tells us the tricks of the trade – teaching us what content will hook our customers in. Your Tik Tok can take you to the Tip Top if you play your cards right! Happy listening.

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    30 mins