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A Quick Guide to the Integral Service Management Framework

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Teklif 29 Ocak 2026 tarihinde saat 23:59 GMT itibarıyla sona erer.
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A Quick Guide to the Integral Service Management Framework

Yazan: Dolf van der Haven
Seslendiren: Dean Collins
Bu fırsatı yakala

3 aydan sonra aylık 8,99 £. Aylık olarak iptal edilir. Teklif 29 Ocak 2026 tarihinde saat 23:59 GMT itibarıyla sona erer.

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Özet

The integral service management framework (ISMF) extends classic service management with human factors such as attitude, behaviour, culture and cooperation. It creates a much broader context for service management, providing new perspectives on the role of service management with the services industry. This audiobook gives a quick introduction to the ISMF.

©2018 Dolf van der Haven (P)2019 Dolf van der Haven
Management Management & Leadership
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