Showing results by publisher "Alessandra & Associates, Inc." in All Categories
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Dr. Tony Alessandra Interviews Tony Parinello on Selling to VITO
- By: Tony Parinello
- Narrated by: Dr. Tony Alessandra
- Length: 27 mins
- Original Recording
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Tony Parinello covers how to get around getting rejected by gatekeepers by working WITH gatekeepers. He also discusses how to get appointments with the right people at the top - the very important top officers - who are the ultimate decision makers.
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Dr. Tony Alessandra Interviews Tony Parinello on Selling to VITO
- Narrated by: Dr. Tony Alessandra
- Length: 27 mins
- Release date: 21-02-13
- Language: English
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Silent Messages
- By: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Original Recording
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This program identifies the key elements of a first impression, and offers some skill-building tips on how to maximize yours. Topics covered include the five different aspects of who you are - your "Image Rainbow" - and how they impact your image, as well as how to jumpstart your way to a better overall image.
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Silent Messages
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Release date: 21-02-13
- Language: English
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DISC Relationship Strategies
- By: Dr. Tony Alessandra
- Length: 5 hrs and 51 mins
- Original Recording
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"After you listen to this powerful series and take my advice, people will instantly notice your transformation. They'll start coming to you for guidance because you will have become a leader in their eyes. When conflicts arise, you'll notice how quickly you're able to bring arguments to a halt. By being able to build rapport with anyone you choose, your ability to communicate will get the results you want in any business situation, no matter if you are closing a sale or motivating your team." (Dr. Tony Alessandra)
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DISC Relationship Strategies
- Length: 5 hrs and 51 mins
- Release date: 13-06-12
- Language: English
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Regular price: £20.99 or 1 Credit
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The Platinum Rule
- By: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 28 mins
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The Platinum Rule is Dr. Tony Alessandra’s system for achieving instant rapport and chemistry with almost anyone. It teaches you how to "read" people by their words and actions in order to determine their behavioral style. Then you learn how to adapt your behavioral style to meet them halfway. The result is an unmistakable and unbreakable bond based on 39+ years of Dr. Alessandra’s behavioral research in the area of human relationships.
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The Platinum Rule
- Narrated by: Dr. Tony Alessandra
- Length: 28 mins
- Release date: 21-02-13
- Language: English
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Astounding Customer Service
- By: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 1 hr and 27 mins
- Original Recording
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What is the cost of losing a customer? In today's competitive environment, it is a cost no business can afford. It costs you up to 4 times more to get a new customer than it does to retain an existing one. However, That does not even take into account the fact that an unhappy customer will tell an average of 20 customers about their bad experiences, while a satisfied customer will only tell 10 people about their good experiences. This means you have to make twice as many customers happy as unhappy ...
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Astounding Customer Service
- Narrated by: Dr. Tony Alessandra
- Length: 1 hr and 27 mins
- Release date: 06-08-14
- Language: English
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Regular price: £15.99 or 1 Credit
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Effective Telephone Skills
- By: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 24 mins
- Original Recording
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This 2-part program will give you a guide to developing a more thorough understanding of nonverbal communication techniques. By increasing your awareness of nonverbal behavior, you can read the emotions and attitudes of fellow employees, supervisors, customers, and others you interact with inside and outside your organization. As a result, you will have a greater feeling for and awareness of all your interpersonal transactions.
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Effective Telephone Skills
- Narrated by: Dr. Tony Alessandra
- Length: 24 mins
- Release date: 06-08-14
- Language: English
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Regular price: £7.99 or 1 Credit
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Non-Verbal Communication
- By: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 53 mins
- Original Recording
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Your ability to understand nonverbal communications is apparently not related to IQ, the ability to take tests, or the grades one makes in school. Practice tends to improve the ability to understand body language. People tested for body language comprehension generally score higher on second and subsequent tests than on their first tries.
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Non-Verbal Communication
- Narrated by: Dr. Tony Alessandra
- Length: 53 mins
- Release date: 06-08-14
- Language: English
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5 Negative Versatility Traits
- By: Dr. Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 21 mins
- Original Recording
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Dr. Tony Alessandra covers the 5 negative versatility traits of subjectiveness, bluntness, resistance, single-mindedness, and taking unreasonable risks. Versatility is your ability to engage in a range of behaviors not necessarily characteristic of your usual ways of behaving in order to be more effective in a situation or in a relationship.
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5 Negative Versatility Traits
- Narrated by: Tony Alessandra
- Length: 21 mins
- Release date: 01-03-13
- Language: English
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5 Negative Flexibility Traits
- By: Dr. Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 21 mins
- Original Recording
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In this audiobook, Dr Tony Alessandra covers the 5 negative flexibility traits. Flexibility is your willingness to engage in a range of behaviors not necessarily characteristic of your usual ways of behaving in order to be more effective in a situation or in a relationship.
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5 Negative Flexibility Traits
- Narrated by: Tony Alessandra
- Length: 21 mins
- Release date: 01-03-13
- Language: English
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Alessandra on…The Sales Edge
- By: Dr. Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 40 mins
- Original Recording
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Turn your customers into business apostles who "preach the gospel" according to your company. Dr. Alessandra focuses on how everyone in your organization can become more customer-driven and less operations-driven; how to turn moments of misery into moments of magic for your customers; and how to create customer intimacy, customer retention, and customer satisfaction, which leads to customer loyalty.
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Alessandra on…The Sales Edge
- Narrated by: Tony Alessandra
- Length: 40 mins
- Release date: 01-03-13
- Language: English
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5 Positive Versatility Traits
- By: Dr. Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 21 mins
- Original Recording
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This program covers the five positive versatility traits of being resilient, having vision, being attentive, being competent, and knowing how to self-correct. Versatility is your ability to engage in a range of behaviors, not necessarily characteristic of your usual ways of behaving, in order to be more effective in a situation or in a relationship.
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5 Positive Versatility Traits
- Narrated by: Tony Alessandra
- Length: 21 mins
- Release date: 26-02-13
- Language: English
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Dr. Tony Alessandra Interviews Phil Wexler on the Quest for Excellence
- By: Phil Wexler
- Narrated by: Tony Alessandra
- Length: 24 mins
- Original Recording
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Dr. Tony Alessandra interviews Phil Wexler on the quest for excellence. Phil Wexler discusses prescriptions for achieving customer service excellence. He differentiates between being an operations-driven company versus a customer-driven company. Phil also proposes creating demanding and complaining customers and the benefits of doing so. You need to set high expectations for your customers so that when they shop your competition, the competition pales by comparison to your company.
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Dr. Tony Alessandra Interviews Phil Wexler on the Quest for Excellence
- Narrated by: Tony Alessandra
- Length: 24 mins
- Release date: 25-02-13
- Language: English
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5 Positive Flexibility Traits
- By: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Original Recording
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Overall
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Performance
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Story
In this audiobook, Dr. Tony Alessandra covers the 5 positive flexibility traits. Flexibility is your willingness to engage in a range of behaviors not necessarily characteristic of your usual ways of behaving in order to be more effective in a situation or in a relationship.
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5 Positive Flexibility Traits
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Release date: 22-02-13
- Language: English
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Conflict Resolution
- By: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Original Recording
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This program by Dr. Tony Alessandra covers how to have conflict-free relationships in your working environment and in your personal life.
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Conflict Resolution
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Release date: 22-02-13
- Language: English
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Dr. Tony Alessandra Interviews Jeff Blackman on Peak Performance
- By: Jeff Blackman
- Narrated by: Tony Alessandra
- Length: 27 mins
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Dr. Tony Alessandra interviews Jeff Blackman on peak performance. Jeff compares individuals to a share of stock and its P/E ratio. For individuals, the "P" is their productivity, persistence, pride, and profitability. The "E" for individuals is their energy, effort, excitement. and execution.
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Dr. Tony Alessandra Interviews Jeff Blackman on Peak Performance
- Narrated by: Tony Alessandra
- Length: 27 mins
- Release date: 06-08-14
- Language: English
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Collaborative Selling Workshop
- By: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 47 mins
- Original Recording
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Dr. Alessandra teaches you six easy steps help you increase your sales, get more referrals, and earn higher commissions. It contains strategies and techniques that ensure you team up with your prospects.
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Collaborative Selling Workshop
- Narrated by: Dr. Tony Alessandra
- Length: 47 mins
- Release date: 22-02-13
- Language: English
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Presentation Power
- By: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Original Recording
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Good presentations can provide opportunities for growth in power, control, recognition, and prestige. The guidelines presented by Dr. Tony Alessandra in this program can help you immensely if you listen, study, and practice them consistently.
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Presentation Power
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Release date: 21-02-13
- Language: English
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Dr. Tony Alessandra Interviews Thom Winninger on Price Wars
- By: Dr. Tony Alessandra
- Narrated by: Thom Winninger
- Length: 27 mins
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Thom Winninger covers tactical maneuvers to win customers over competitors in price wars by selling value and not lowering your product quality and your price. Thom emphasizes finding out what the customer values and working your presentation around that value. You must identify and define your customer’s highest need.
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Dr. Tony Alessandra Interviews Thom Winninger on Price Wars
- Narrated by: Thom Winninger
- Length: 27 mins
- Release date: 21-02-13
- Language: English
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Dr. Tony Alessandra Interviews Pete Johnson on Strategic Planning
- By: Pete Johnson
- Narrated by: Dr. Tony Alessandra
- Length: 27 mins
- Original Recording
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Pete Johnson covers how to follow the correct process to successfully complete a strategic plan for your business. He covers the four phases of doing a strategic plan - focus, analysis, proposed plan overview and implementation. Pete also clarifies the difference between a company's vision and mission.
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Dr. Tony Alessandra Interviews Pete Johnson on Strategic Planning
- Narrated by: Dr. Tony Alessandra
- Length: 27 mins
- Release date: 21-02-13
- Language: English
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Expanding Your Vision and Ideas
- By: Dr. Tony Alessandra
- Narrated by: Tony Allessandra
- Length: 21 mins
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What do you feel passionately about? What do you care really deeply about? Whatever your objective - whether it's ending world hunger or ensuring better care for stray animals - you'll never influence anyone to change their ideas or take action if you don't feel strongly about it yourself. This program covers how to expand your vision and ideas.
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Expanding Your Vision and Ideas
- Narrated by: Tony Allessandra
- Length: 21 mins
- Release date: 21-02-13
- Language: English
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