Showing results by narrator "Jennifer Courchaine" in All Categories
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The Moat
- Human-Centric Customer Experience in the Age of AI
- By: Jennifer Courchaine
- Narrated by: Jennifer Courchaine
- Length: 2 hrs and 9 mins
- Unabridged
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Your software features are going to become a commodity. Your only defensible advantage is human connection. The era of the product moat is over. In a world where AI can replicate code, clone features, and automate support in seconds, the traditional differentiators that built venture-scale businesses are vanishing. If you rely on your product to keep your customers, you are building on sand. This book is the blueprint for the new defense. The Moat reveals the single most powerful asset remaining in the age of AI: Human-Centric Customer Experience.
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The Moat
- Human-Centric Customer Experience in the Age of AI
- Narrated by: Jennifer Courchaine
- Length: 2 hrs and 9 mins
- Release date: 02-07-26
- Language: English
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