Showing results by narrator "Janet Metzger" in All Categories

The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively. Whether you're leading your own direct reports or building a talented group from disparate parts of your organization, you'll discover how to align others' goals and skills so you can solve problems as a team and deliver great results.

Based on years of solid neuroscience, quantum mechanics, complex systems theory, social science and leadership research, The New Science of Radical Innovation: The Six Competencies Leaders Need to Win in a Complex World demonstrates the ins and outs of the leadership competencies you need to jump-start and sustain radical innovation in your organization, leading to success and the results you want. 

Four sisters face new beginnings in this heartfelt modern take on Little Women. Amy March is more like her older sister Jo than she'd like to admit. An up-and-coming designer in New York's competitive fashion industry, ambitious Amy is determined to get out of her sisters' shadow and keep her distance from their North Carolina hometown. But when Jo's wedding forces her home, she must face what she really wants...and confront the One Big Mistake that could upend her life and forever change her relationship with Jo.

Seventeen years ago, two pink stripes on a pregnancy test changed Anne Sullivan’s life. She abandoned her artistic ambitions, married her college sweetheart before graduation, and - like the mother she lost in childhood - devoted herself to her family. To say she didn’t see the divorce coming is an understatement. Now, eager to distance herself from her ex and his lover, she moves with her troubled daughter, Katy, to the quaint bayside town of Potomac Point, where she spent her childhood summers.

Lisa Landon makes her living with her voice — a voice fueled by a heartbreak she vows never to experience again. But despite her renown, Lisa’s real ambition is to escape the memories that follow her from one sold-out engagement to the next. Perhaps that’s what brings her to the exotic desert nation of Sedikhan and the nightclub where she meets Clancy Donahue.

Mr Watanabe is a victim of one of the largest collective traumas of the last century and a fugitive from his own memory. A survivor of the atomic bombs dropped in Nagasaki and Hiroshima, he has evaded the trauma of those experiences for most of his adult life. When the earthquake which precedes the Fukushima nuclear disaster strikes, the past becomes present and Mr Watanabe begins a journey that will change everything.

Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. 

It's easy to get caught up in the day-to-day demands of your current job and lose sight of the big picture, but with a typical career spanning fifty years or more, you do so at your own peril. It's up to you to chart your own course to professional success. We've combed through hundreds of articles in the Harvard Business Review archive and selected the 10 most important ones to help you develop yourself, make the right career moves, navigate inevitable detours and disruptions, and turn your professional dreams into reality.

Suddenly single after twenty-two years of marriage, the calm of Katherine Price's midlife has turned upside down. Seeking to find her true self, she took a chance on starting over. A year later, she is certain of this: she's in love with Philippe and adores his idyllic French homeland, where he wants her to live with him. But all that feels like a fantasy far removed from Toronto, where she's helping her friend Molly, hospitalized after a life-threatening accident.

Crimes and violations of the law require punishment, and our legal system is set up to punish, but what if the system was recalibrated to also weigh grounds for forgiveness? What if something like bankruptcy - a fresh start for debtors - were available to people convicted of crimes? Martha Minow explores the complicated intersection of the law, justice, and forgiveness, asking whether the law should encourage people to forgive, and when courts, public officials, and specific laws should forgive.  

Why do facts fail to change people’s minds? In this audiobook, we examine how we form our beliefs and maintain them with a host of cognitive biases, the difference between intelligence and thinking rationally, and some solutions for how to overcome these obstacles both in reasoning with others and in dealing with our own prejudices.

When book dealers Molly O’Donnell and Emma Clarke meet at an estate sale, they are both there for the books. But Emma ventures past a “No Admittance” sign into the basement and finds, not only a vast occult library, but also the dead body of a notorious book thief. She calls Molly, who spots a warning note in Elizabethan script next to the body. Cautious Emma follows Molly’s adventurous lead as they search for the missing book to which the note belongs, which Molly thinks must be a book of spells—a grimoire.

Customer Data and Privacy: The Insights You Need from Harvard Business Review will help you understand the tangled interdependencies and complexities and develop strategies that allow your company to be good stewards, collecting, using, and storing customer data responsibly.

It's 1964, and 16-year-old Janice is struggling in a grim foster home in Cleveland when she falls suddenly, deeply in love...with The Beatles. They and their music stir in her an ecstatic new sense of freedom. With a friend, she hatches a bold plan to escape their dreary lives and run away to London to meet the Fab Four. On their own for the first time - in "Beatleland" - they explore a new city, a new culture, and a new life. But unbeknownst to them, the runaways have become international news - and a hunt is on.

Dolly Parton's success as a performer and pop culture phenomenon has overshadowed her achievements as a songwriter. But she sees herself as a songwriter first, and with good reason. Parton's compositions like "I Will Always Love You" and "Jolene" have become American standards with an impact far beyond country music.

The painful memories from her life back in Toronto will never be distant enough, but Katherine Price finds peace under the autumn sky in the South of France...and a deepening, dizzying love with Philippe. Together, they savor the delicacies and splendor of life, toasting to a future filled with happiness and hope - a life far away from the heartache they both knew so well.

On November 26, 1791, George Washington convened his department secretaries - Alexander Hamilton, Thomas Jefferson, Henry Knox, and Edmund Randolph - for the first cabinet meeting. Why did he wait two and a half years into his presidency to call his cabinet? Because the US Constitution did not create or provide for such a body. Washington was on his own.

All families have secrets but the facts requiring secrecy change with time. Nowadays a lesbian partnership, a "bastard" son, or a criminal grandfather might be of little or no consequence but could have unraveled a family at an earlier moment in history. Margaret K. Nelson is interested in how families keep secrets from each other and from outsiders when to do otherwise would risk eliciting not only embarrassment or discomfort, but profound shame and, in some cases, danger. 

Winner of the Icelandic Literary Prize, A Fist or a Heart is a gripping, artfully interwoven novel of power, secrets, and isolation by one of the most bracing and original voices of the author’s generation. 

Tiny McAllister never thought she’d get married. Not because she didn’t want to, but because she didn’t think girls from Connecticut married other girls. Yet here she is with Caroline, the love of her life, at their destination wedding on the Bermuda coast. In attendance - their respective families and a few choice friends. The conflict-phobic Tiny hopes for a beautiful weekend with her bride-to-be. But as the weekend unfolds, it starts to feel like there’s a skeleton in every closet of the resort.