Showing results by narrator "Anna Crowe" in All Categories

People have discovered that, when we’re looking for answers, we often forget to take the time to ask the right questions. But as Dr. Marilee Adams shows, intentionally using questions helps us make wiser choices, find solutions, and transform our personal and professional lives. Dr. Adams uses a highly engaging fable to illustrate how great results begin with great questions. It includes powerful and practical tools that help listeners switch from a constricting judger to an expansive learner mindset, achieve the results they desire, and foster breakthroughs.

Vegans, vegetarians, and meat eaters can feel like they’re living in different worlds. Relationship and communication breakdown among vegans, vegetarians, and meat eaters is not inevitable, and it is reversible. With the right tools, healthy connections can be cultivated, repaired, and even strengthened. In Beyond Beliefs, internationally recognized food psychology expert and longtime relationship coach Dr. Melanie Joy provides easy-to-understand, actionable advice.

When the news of her mother’s passing finally reaches her, a guilt-ridden Juli returns home ready to make amends with her past. Turning her mother’s antique store into an organic café for people and their pets seems to be the fresh start she needs. Only she doesn’t count on her old friend, Chase Hargrave, being the town Sheriff or that she’d be his number one suspect when a man turns up dead in her mother’s rose garden.

Relationships are complicated. Yet, it’s an unfortunate reality that while most of us have to learn complex geometry that we’ll probably never use, we don’t get a single formal lesson in how to relate to others. In this one-stop guide, psychologist Melanie Joy reveals the common psychological dynamics that underlie all kinds of relationships - with a romantic partner, friends, family members, colleagues - in short, with anyone in any situation. Understanding these dynamics will help you make all your relationships healthier and more resilient.

The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

The ugly truth about diversity is that some people worry they must give up their power for others to have a chance. La’Wana Harris’s Inclusion Coaching method helps people realize that sharing power isn’t the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter - people believe in diversity until they feel that they have to give something up.

Three friends, women in their fifties, set out to hike "the most beautiful long-distance trail in the world," the John Muir Trail. From the outset, their adventure is complicated by self-inflicted accidents and ferocious weather, then enriched when they "adopt" a young hiker abandoned by her partner along the trail.

In this eye-opening and compelling work, psychologist Melanie Joy reveals the common denominator driving all forms of injustice. The mentality that drives us to oppress and abuse humans is the same mentality that drives us to oppress and abuse nonhumans and the environment, as well as those in our own groups working for justice.

Imagine waking up on a train with no recollection of how you got there. You have no idea who you are--no name, no memories, no life. The only thing you know is, you cannot tell anyone, especially the police. By chance or by fate, leaving the train in a beach town, this young woman runs into someone who knows her and gives her a ride home. There she finds two IDs, two sets of keys. One face, but two separate lives.

In this updated edition of Dare to Serve, former Popeyes CEO Cheryl Bachelder shows that leading by serving is a rigorous and tough-minded approach that yields the best results. The second edition of this best-selling book includes Bachelder's post-Popeyes observations and new examples of how you can switch your leadership from self to serve. Ever engaging and inspirational, Bachelder takes you firsthand through the transformation of Popeyes and shows how anyone at any level can become a Dare-to-Serve leader.

Professional women are subject to blind spots—obstacles that can minimize career potential, impact, or advancement. Some women end up drifting instead of driving through their careers, and leaving their “reputationality” (that special something we are known for) to chance. Brenda Wensil and Kathryn Heath have spent decades coaching more than 800 women and working with women across industries and age groups. In this book, they outline six challenges women commonly face on their professional journeys and map a way to accelerate through them for higher-impact careers.

Upon the death of her husband of 23 years, American-born Lori found herself living alone on the edge of a volcanic crater lake in El Salvador in contact with the spirits of hundreds of Mayans trapped beneath the waters waiting to be set free by her. In the throes of a full-blown mental crisis, she went from hospital ER to locked ward, to a daring adventure in the jungles of Colombia, where a team of local brujos helped her complete her transition into the role she currently plays as a healer and spiritual counselor.

A dream trip to Egypt. A deadly disappearance. Claudia Rose is elated when her niece joins an archaeological dig in Egypt—until Monica vanishes with a charming archaeologist whose dark past is catching up with him.

As a leader, you have work that is complex, full of ups and downs. Your ability to be resilient - to pick yourself up after setbacks and keep on going no matter the challenges - is critical not only to successful leadership but also to fostering teams, generating collaboration, and igniting your organization. In this breakthrough book, veteran consultants Joan McArthur-Blair and Jeanie Cockell show that Appreciative Inquiry can be an invaluable tool to build that resilience.

Chefs at top restaurants face competing pressures to deliver complex and creative dishes, and navigate market forces to run a profitable business in an industry with exceptionally high costs and low profit margins. Creating a distinctive and original culinary style allows them to stand out in the market, but making the familiar food that many customers want ensures that they can stay in business.

The widow of a rich older man, Paige Sorensen is younger than - and hated by - her stepchildren. And they’re dead set on proving that Paige forged their father’s signature on his will, which left his entire estate, including the Sorensen Academy, to her. Intrigued by this real-life soap opera, Claudia soon breaks one of the cardinal rules of business: Never get personally involved. But Claudia has grown attached to a troubled Sorensen student, and when disaster strikes, she’ll realize that reading between the lines can mean the difference between life and death.

Project Management for Small Projects shows you how to tailor bureaucratic planning processes to a sleek minimum while still keeping your project running like a well-oiled machine. This third edition has been updated to align with the Project Management Institute’s Project Management Body of Knowledge (PMBOK®) and provides new tools, templates, and techniques to support the revised processes. In addition, there is new material on agile project management and on the essential leadership skills for small-project managers.

What should have been a routine afternoon on the witness stand for forensic handwriting expert Claudia Rose turns into a shocking assault that leaves her bruised and bloodied. Following on the heels of a series of other traumatic events, the attack sends Claudia to the brink of a breakdown. Her fiancé, LAPD Homicide Detective Joel Jovanic, learns of the attack while leading a homicide investigation into a mailbox bomb.

Four decades after And the Band Played On created an image of the AIDS epidemic that has survived in the public consciousness to this very day, mathematician Rebecca Culshaw is sounding the alarm that everything that iconic book told us about AIDS is demonstrably wrong. And that mistaken understanding of AIDS and its cause has the potential to affect all of us, not just certain so-called risk groups. Rebecca Culshaw describes her slow uncovering of these reasons over her years researching HIV for her work constructing mathematical models of its interaction with the immune system.

The clock is ticking as a forensic handwriting expert and a LAPD detective race to uncover the truth behind a mysterious suicide note. With powerful enemies and a brutal attempt on her life, Claudia Rose must confront a desperate enemy in order to survive. As motives for murder pile up, can Claudia and Joel Jovanic, find the killer before it’s too late?