Showing results by author "Michael A. Aun"


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    • It's the Customer, Stupid!

    • 34 Wake-up Calls to Help You Stay Client-Focused
    • By: Michael A. Aun
    • Narrated by: Pete Larkin
    • Length: 5 hrs and 51 mins
    • Unabridged
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    Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Speaker and salesperson Michael Aun shares these secrets and many more in It's the Customer, Stupid!, a guide to growing any business by gaining new customers, and more importantly, by keeping the ones you have happy and coming back for more.

    Regular price: £18.29