Showing results by author "Jim Ballard"

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    • Customer Mania!

    • It's Never Too Late to Build a Customer-Focused Company
    • By: Ken Blanchard, Jim Ballard, Fred Finch
    • Narrated by: Ken Blanchard
    • Length: 5 hrs and 29 mins
    • Unabridged
    • Overall
      4 out of 5 stars 6
    • Performance
      5 out of 5 stars 2
    • Story
      5 out of 5 stars 2

    Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up.

    • 4 out of 5 stars
    • Fascinating Insight

    • By Andrew D. Close on 24-12-12

    Regular price: £20.29

    • Whale Done Parenting

    • How to Make Parenting a Positive Experience for You and Your Kids
    • By: Thad Lacinak, Jim Ballard, Ken Blanchard, and others
    • Narrated by: Lisa Rock
    • Length: 2 hrs and 54 mins
    • Unabridged
    • Overall
      1 out of 5 stars 1
    • Performance
      1 out of 5 stars 1
    • Story
      1 out of 5 stars 1

    Mega-selling author Ken Blanchard teams up again with his Whale Done coauthors to apply to parenting young children the simple principles that have proven so effective in many settings, from training killer whales to improving personal effectiveness to raising business performance.

    • 1 out of 5 stars
    • Not for me.

    • By Amazon Customer on 17-12-16

    Regular price: £6.79