Showing results by narrator "Sandra Burr"

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    • Procrastination

    • Why You Do It, What to Do About It Now
    • By: Jane B. Burka PhD, Lenora M. Yuen PhD
    • Narrated by: Sandra Burr
    • Length: 10 hrs and 42 mins
    • Unabridged
    • Overall
      4 out of 5 stars 74
    • Performance
      4 out of 5 stars 49
    • Story
      4 out of 5 stars 48

    Based on their workshops and counseling experience, psychologists Jane B. Burka and Lenora M. Yuen offer a probing, sensitive, and at times humorous look at a problem that affects everyone: students and scientists, secretaries and executives, homemakers and salespeople. Procrastination identifies the reasons we put off tasks - fears of failure, success, control, separation, and attachment - and their roots in our childhood and adult experiences.

    • 1 out of 5 stars
    • Not as advertised

    • By M. C. Wilcock on 23-09-15

    Regular price: £27.49

    • Customer Service Training 101

    • Quick and Easy Techniques That Get Great Results, Third Edition
    • By: Renee Evenson
    • Narrated by: Sandra Burr
    • Length: 6 hrs and 40 mins
    • Unabridged
    • Overall
      2.5 out of 5 stars 2
    • Performance
      2 out of 5 stars 2
    • Story
      3 out of 5 stars 1

    Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

    • 2 out of 5 stars
    • Falling asleep

    • By Rude K. on 18-05-18

    Regular price: £18.39