Showing titles in Communication & Social Skills

Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."

What is effective reasoning? And how can it be done persuasively? These questions have been asked for thousands of years, yet some of the best thinking on reasoning and argumentation is recent and represents a break from the past. These 24 engaging lectures teach you how to reason, how to persuade others that what you think is right, and how to judge and answer the arguments of others - and how they will judge yours.

From politics and religion to workplace negotiations, ace the high-stakes conversations in your life with this indispensable guide from a persuasion expert. In our current political climate, it seems impossible to have a reasonable conversation with anyone who has a different opinion. Whether...

We spend vast amounts of time acquiring confidence in narrow technical fields: quadratic equations or bioengineering; economics or pole vaulting. But we overlook the primordial need to acquire a more free-ranging variety of confidence - one that can serve us across a range of tasks: speaking to strangers at parties, asking someone to marry us, suggesting a fellow passenger turn down their music, changing the world. This is a guidebook to confidence, why we lack it and how we can acquire more of it in our lives.

Being a great public speaker can put you on the pathway to success, whether you're looking to teach, inform, persuade, or defend an idea. Yet many of us live in fear of public speaking. As you'll learn in these 12 invaluable lectures, all it takes is confidence, practice, and the knowledge of techniques and strategies used by history's greatest public speakers. Whether you want to finally become the confident public speaker you've always wanted to be or are just looking for fresh advice on how to strengthen your skills, this inspiring course is packed with practical advice.

Are your emotions getting in the way of your success? Do you struggle to connect with others, manage conflict, or stay calm under pressure? If so, it’s time to master the power of Emotional Intelligence (EQ). Emotional Intelligence Decoded is your complete, practical guide to developing emotional intelligence that works in real life, at home, in the workplace, and in all your relationships.

No other woman has had so many online romances–from Keanu Reeves to Brad Pitt to Prince William–and Becky Holmes is a favorite among peacekeeping soldiers and oil rig workers who desperately need iTunes vouchers. By winding up scammers and investigating the truth behind their profiles, Becky shines a revealing, revolting and hilarious light on a very shady corner of the internet.

Drawing on principles from psychology, communication theory, and everyday lived experience, Top 10 Simple Steps to Become a Better Listener breaks down the habits that block true listening—and offers small shifts that make a big difference. Each chapter addresses a core principle, from removing distractions and resisting the urge to interrupt, to developing empathy, reading body language, and embracing silence. You’ll discover how to shift your mindset from “waiting to talk” to “wanting to understand”—and why that change alone can radically improve the quality of your conversations.

Updated for today’s readers, Dale Carnegie’s timeless bestseller How to Win Friends and Influence People is a classic that has improved and transformed the professional and personal and lives of millions. One of the best-known motivational guides in history, Dale Carnegie’s groundbreaking...

Containing a fascinating exploration of the depths of the human mind, this insightful book takes listeners on a deep dive to discover the hidden parts of the psyche. Covering the subtle world of body language and nonverbal communication, along with the lesser-known secrets of human behavior, you’ll discover how you can draw on a rich collection of insights to protect yourself from manipulators and abusers.

Penguin presents the audiobook edition of Brave New Girl, written and read by Chloe Brotheridge. Be the most confident version of yourself How would you act if you didn't care what people thought? Who would you be, if you knew for sure that you were worthy, loved and accepted? What would you do...

The art of speaking can be systematically learned, and if you have the desire, discipline, and determination - not to mention one of the world's greatest presenters as your teacher - you too can become a persuasive and powerful speaker. Tracy reveals time-tested tricks of the trade you can use to present powerfully and speak persuasively, whether in an informal meeting or in front of a large group of people.

World-renowned trainer Sean O’Shea, owner and founder of The Good Dog Training and Rehabilitation, saw some recurring themes consistently derailing the human/dog relationship. Sean discovered that countless trainers and owners were struggling to not only understand these issues but to put clear, concise, easy-to-understand words to them. The Good Dog Way: Love Them by Leading Them, fills that incredibly important gap. Until its release, dog training books almost exclusively focused on training mechanics, commands, and rules, but had missed the all-important "why".

Clinical therapist Aaron Karmin teaches you the skills to manage your anger without aggression and build up your self-confidence, self-control, and self-respect. The Anger Management Workbook for Men goes beyond why men get angry and helps you get to the root of your anger. It gives you positive and productive anger management tools to strengthen the most important and most overlooked relationship in your life - your relationship with yourself.

Imagine having the power to walk up to any woman, at any time, in any environment…and never struggling with what to say or coming off as “awkward”? This isn't just a fantasy. It's entirely achievable, and "Conversation Casanova" is your key to making it happen. The proven systems and strategies in this book show you how to effortlessly start conversations, flirt & connect with women, and eliminate your social anxiety.

Brought to you by Penguin. What is language? Why do we have it? Where does it come from? Why does that matter? Upending centuries of scholarship (including, most recently, Chomsky and Pinker) The Language Game shows how people learn to talk not by acquiring fixed meanings and rules, but by...

Brought to you by Penguin. What if being lucky was a skill that you could master and share with other people? Modern life can feel like an endless sequence of cancelled plans, last-minute meetings and delayed journeys. So how can we use unpredictability to our advantage? LSE and NYU academic Dr...

Welcome to Angry Parent Angry Child: Anger Management Techniques to Control Outbursts, Maintain Your Cool and Become a Calm Family.

The insecurity, worry, self-doubt, and social anxiety that come with caring too much about what people think can be overwhelming. Does this mean you should go and live a solitary life in the hills, away from people and the BS that comes with them? No. There is a better way. From best-selling author Carl Vernon, You Care Too Much is a no-holds-barred wake-up call about what social anxiety really is, how it affects you, and what you can do about it.

The second book in The School of Life's 'Secrets' series, offering lessons on the emotional skills necessary to build and maintain friendships.