Showing results for "You" in Customer Service
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They Ask, You Answer
- A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer, Revised & Updated
- By: Marcus Sheridan
- Narrated by: Marcus Sheridan
- Length: 9 hrs and 32 mins
- Unabridged
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Overall159
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Performance132
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Story133
In today's digital age, the traditional sales funnel—marketing at the top, sales in the middle, customer service at the bottom—is no longer effective. To be successful, businesses must obsess over the questions, concerns, and problems their buyers have, and address them as honestly and as...
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Brilliant Advice in Business
- By Paterson on 10-04-26
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They Ask, You Answer
- A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer, Revised & Updated
- Narrated by: Marcus Sheridan
- Length: 9 hrs and 32 mins
- Release date: 24-12-19
- Language: English
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£13.61 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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You Can't Teach a Kid to Ride a Bike at a Seminar
- Sandler Training's 7-Step System for Successful Selling (2nd Edition)
- By: David H. Sandler
- Narrated by: Sean Pratt
- Length: 8 hrs and 23 mins
- Unabridged
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Overall63
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Performance53
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Story52
The timeless guide to sales success has been revised to help you supercharge personal and team performance in a new economy. "People make buying decisions emotionally and justify them logically." That shrewd insight from the first edition of this best-selling book has become a no-brainer among sales professionals. Now, the new edition of the classic work that has helped millions of sales professionals take their careers to new levels offers critical new insights, information, and tools for success in today's economy.
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Solid stuff
- By Bernie on 04-03-23
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You Can't Teach a Kid to Ride a Bike at a Seminar
- Sandler Training's 7-Step System for Successful Selling (2nd Edition)
- Narrated by: Sean Pratt
- Length: 8 hrs and 23 mins
- Release date: 01-08-17
- Language: English
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£12.96 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Power of Pull
- What You Need to Know About Customer Demand (and Why Most Businesses Get It Wrong)
- By: Rob Snyder
- Narrated by: Eric Burgher
- Length: 6 hrs and 55 mins
- Unabridged
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How to harness customer demand to fuel your business growth Rob Snyder followed all the traditional advice for launching a startup. He did his research, ran experiments, raised millions in venture capital, but his company struggled to get off the ground. It wasn't until he left the standard...
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The Power of Pull
- What You Need to Know About Customer Demand (and Why Most Businesses Get It Wrong)
- Narrated by: Eric Burgher
- Length: 6 hrs and 55 mins
- Release date: 09-07-26
- Language: English
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£24.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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How to Sell
- Everything You Need to Think, Know and Do to Have Greater Sales Conversations
- By: Steve Radford
- Narrated by: Steve Radford
- Length: 6 hrs and 20 mins
- Unabridged
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Overall1
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Performance1
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The essential handbook for frontline salespeople who want to improve, and the sales managers and leaders who want to help them.
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How to Sell
- Everything You Need to Think, Know and Do to Have Greater Sales Conversations
- Narrated by: Steve Radford
- Length: 6 hrs and 20 mins
- Release date: 25-11-25
- Language: English
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£12.98 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Thank You Economy
- By: Gary Vaynerchuk
- Narrated by: Gary Vaynerchuk
- Length: 5 hrs and 41 mins
- Unabridged
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Overall398
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Performance348
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Story346
“Gary Vaynerchuk has seen the future of marketing. The Thank You Economy shows how it's built on both the time-honored techniques of listening to and appreciating customers and newer services like Twitter that allow you to engage directly with customers at unprecedented scale and speed. The...
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Grasping the not so-obvious
- By Brian on 31-08-11
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The Thank You Economy
- Narrated by: Gary Vaynerchuk
- Length: 5 hrs and 41 mins
- Release date: 28-06-11
- Language: English
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£10.76 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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What Your Customer Wants and Can’t Tell You
- Unlocking Consumer Decisions with the Science of Behavioral Economics
- By: Melina Palmer
- Narrated by: Rachel Perry
- Length: 8 hrs and 12 mins
- Unabridged
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Overall29
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Performance24
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Story24
This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book.
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Feels too much like a lead magnet
- By Fred on 05-08-23
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What Your Customer Wants and Can’t Tell You
- Unlocking Consumer Decisions with the Science of Behavioral Economics
- Narrated by: Rachel Perry
- Length: 8 hrs and 12 mins
- Release date: 11-05-21
- Language: English
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Built to Sell
- Create a Content Brand That Works Without You
- By: MD Golam Quddus
- Narrated by: Rick Gines
- Length: 1 hr and 2 mins
- Unabridged
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Overall0
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Performance0
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Most creators are stuck in an exhausting cycle: post more, chase trends, stay visible. But visibility isn't ownership. And attention isn't an asset. Brand Autonomy shows you how to break free from that trap and build a content business that is structured, scalable, and sellable. This practical guide walks you through transforming your content into a system-driven brand that generates value beyond your daily effort.
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Built to Sell
- Create a Content Brand That Works Without You
- Narrated by: Rick Gines
- Length: 1 hr and 2 mins
- Release date: 26-05-26
- Language: English
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£7.18 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Winning with People
- Discover the People Principles that Work for You Every Time
- By: John C. Maxwell
- Narrated by: Henry O. Arnold
- Length: 7 hrs and 4 mins
- Unabridged
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Overall11
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Performance9
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Story9
The most important characteristic that is needed to be successful in any leadership position – whether it’s in business, church, or your community - is the ability to work with people. Relationships are at the heart of every positive human experience. John C.Maxwell, a master communicator...
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WOW
- By Amazon Customer on 17-01-22
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Winning with People
- Discover the People Principles that Work for You Every Time
- Narrated by: Henry O. Arnold
- Length: 7 hrs and 4 mins
- Release date: 12-05-20
- Language: English
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£11.49 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Get Anyone to Forgive You for Anything
- The Proven Step-by-Step Method to a Winning Apology
- By: David J. Lieberman
- Narrated by: Grover Gardner
- Length: 47 mins
- Unabridged
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Overall5
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Performance4
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Story4
We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?
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Sorry not Sorry
- By Dan Gui - The Director on 03-04-24
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Get Anyone to Forgive You for Anything
- The Proven Step-by-Step Method to a Winning Apology
- Narrated by: Grover Gardner
- Length: 47 mins
- Release date: 10-12-13
- Language: English
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£4.80 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Checking In
- Hospitality-Driven Thinking, Business, and You
- By: Stephen J. Cloobeck
- Narrated by: Stephen Bowlby
- Length: 6 hrs and 47 mins
- Unabridged
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Overall1
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Performance1
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Story1
Stephen J. Cloobeck, entrepreneur, investor, philanthropist, and the founder and former CEO and chairman of Diamond Resorts International, invites you to check in with yourself to take stock of where you are, where you want to go, and, most importantly, how to actually get there. Drawing from the hotel, accommodation, and travel worlds in which he built his success, Cloobeck shares one-of-a-kind business experiences and life lessons, demonstrating how a radical customer service mindset can substantively change both personal and professional outcomes.
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Checking In
- Hospitality-Driven Thinking, Business, and You
- Narrated by: Stephen Bowlby
- Length: 6 hrs and 47 mins
- Release date: 01-10-18
- Language: English
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£12.29 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Storytelling Edge
- How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
- By: Joe Lazauskas, Shane Snow
- Narrated by: Chris Sorensen
- Length: 4 hrs and 15 mins
- Unabridged
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Overall6
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Performance6
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Story6
In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.
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A massive ad for Contently
- By Berrylan on 11-08-23
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The Storytelling Edge
- How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
- Narrated by: Chris Sorensen
- Length: 4 hrs and 15 mins
- Release date: 30-05-18
- Language: English
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£10.31 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Fearless Pricing
- Ignite Your Team, Own Your Value, and Command What You Deserve
- By: Casey Brown
- Narrated by: Casey Brown
- Length: 6 hrs and 12 mins
- Unabridged
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How much money are you leaving on the table? Are you tired of leaving money on the table when prospects and customers compare you to inferior competition who can “do the same thing for cheaper?” Does fear of losing customers and sales volume cause your team to underprice and over-discount? It’s time to break free from fear-based pricing and earn the profits that reflect the true value you’ve worked hard to create. Fearless Pricing provides the tools, strategies, and mindset shifts your team needs to price with confidence and command higher margins.
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Fearless Pricing
- Ignite Your Team, Own Your Value, and Command What You Deserve
- Narrated by: Casey Brown
- Length: 6 hrs and 12 mins
- Release date: 13-03-25
- Language: English
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£12.98 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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First-Time Founder’s Playbook for Negotiations
- The Fast-Track Guide to Negotiating with Confidence, Landing Better Deals, Building Relationships Even If You’re Just Starting Out
- By: Michael Wu
- Narrated by: Nick Gallagher
- Length: 3 hrs and 24 mins
- Unabridged
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Overall48
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Performance48
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Story48
Our book demystifies the art of negotiation, proving that with the right techniques and mindset, anyone can become a master. Say goodbye to self-doubt and hello to confident deal-making! Arm yourself with the proven strategies in this book, and watch as you navigate negotiations with confidence and acumen, regardless of your starting point.
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A Must-Read for New Founders!
- By Ij on 25-02-25
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First-Time Founder’s Playbook for Negotiations
- The Fast-Track Guide to Negotiating with Confidence, Landing Better Deals, Building Relationships Even If You’re Just Starting Out
- Narrated by: Nick Gallagher
- Length: 3 hrs and 24 mins
- Release date: 23-04-24
- Language: English
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£10.40 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Know What You're FOR
- A Growth Strategy for Work, An Even Better Strategy for Life
- By: Jeff Henderson, John C. Maxwell - introduction
- Narrated by: Jeff Henderson
- Length: 5 hrs and 45 mins
- Unabridged
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Overall6
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Performance6
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Story6
Your organization - business, church, or nonprofit - will experience unprecedented growth when you close the gap between these two game-changing questions: What are we known for? What do we want to be known for? In Know What You're FOR, entrepreneur and thought leader Jeff Henderson makes it...
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Know What You're FOR
- A Growth Strategy for Work, An Even Better Strategy for Life
- Narrated by: Jeff Henderson
- Length: 5 hrs and 45 mins
- Release date: 01-10-19
- Language: English
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£5.02 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Experience Mindset
- Changing the Way You Think About Growth
- By: Tiffani Bova, Tom Peters - introduction
- Narrated by: Tiffani Bova, Kaleo Griffith
- Length: 6 hrs and 30 mins
- Unabridged
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Overall2
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A Wall Street Journal Bestseller! From the bestselling author of Growth IQ comes a guide to enhancing customer and employee experience simultaneously for unprecedented revenue growth In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They...
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Excellent book on an important subject
- By LC on 24-06-23
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The Experience Mindset
- Changing the Way You Think About Growth
- Narrated by: Tiffani Bova, Kaleo Griffith
- Length: 6 hrs and 30 mins
- Release date: 06-06-23
- Language: English
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£11.18 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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People Love You
- The Real Secret to Delivering Legendary Customer Experiences
- By: Jeb Blount
- Narrated by: Jeb Blount
- Length: 5 hrs and 7 mins
- Unabridged
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Overall1
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Performance1
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What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors.
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People Love You
- The Real Secret to Delivering Legendary Customer Experiences
- Narrated by: Jeb Blount
- Length: 5 hrs and 7 mins
- Release date: 17-07-20
- Language: English
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£11.28 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Digital Customer Success
- Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
- By: Nick Mehta, Kellie Capote
- Narrated by: Teri Schnaubelt
- Length: 6 hrs and 58 mins
- Unabridged
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In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management. In the book, you'll discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it-without ever needing to reach out to a live customer success manager.
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Digital Customer Success
- Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
- Narrated by: Teri Schnaubelt
- Length: 6 hrs and 58 mins
- Release date: 09-07-24
- Language: English
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£13.08 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Unlimited Sales Success
- 12 Simple Steps for Selling More Than You Ever Thought Possible
- By: Brian Tracy, Michael Tracy
- Narrated by: Brian Tracy, Michael Tracy
- Length: 7 hrs and 6 mins
- Unabridged
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Overall17
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Performance16
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Story16
If there were a single great “secret” to being an elite sales professional, surely one of the millions of attendees of BrianTracy’s sales seminars would have spilled the beans by now. There isn’t a secret. But there is a set of consistently successful selling techniques that most companies don’t teach their salespeople, and which most entrepreneurs and independent sales pros think they don’t have time to learn.
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Unlimited Sales Success
- 12 Simple Steps for Selling More Than You Ever Thought Possible
- Narrated by: Brian Tracy, Michael Tracy
- Length: 7 hrs and 6 mins
- Release date: 10-12-13
- Language: English
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£12.33 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Sell Less, Earn More
- Double Your Income in 90 Days with People You Already Know
- By: Chuck Blakeman
- Narrated by: Eric Burgher
- Length: 6 hrs and 8 mins
- Unabridged
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Are you tired of cold calls and the constant pressure of chasing new leads? In Sell Less, Earn More discover a revolutionary approach to sales that transforms how you do business. Instead of transactional encounters with strangers, learn how to double your income by deepening relationships with people you already know. This book is your cure for the common cold call. Imagine never having to pitch to a stranger again. Instead, what if you could naturally attract more business and boost your income by focusing on genuine connections with your existing network?
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Sell Less, Earn More
- Double Your Income in 90 Days with People You Already Know
- Narrated by: Eric Burgher
- Length: 6 hrs and 8 mins
- Release date: 18-03-25
- Language: English
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Top of Mind
- Use Content to Unleash Your Influence and Engage Those Who Matter To You
- By: John Hall
- Narrated by: Scott Pollak
- Length: 5 hrs and 14 mins
- Unabridged
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Overall2
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Performance1
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What do many successful businesses and leaders have in common? They're the first names that come to mind when people think about their particular industries. How do you achieve this level of trust that influences people to think of you in the right way at the right time? By developing habits and strategies that focus on engaging your audience, creating meaningful relationships, and delivering value consistently, day in and day out. It's the winning approach John Hall used to build Influence & Co. into one of “America's Most Promising Companies”, according to Forbes.
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Top of Mind
- Use Content to Unleash Your Influence and Engage Those Who Matter To You
- Narrated by: Scott Pollak
- Length: 5 hrs and 14 mins
- Release date: 20-07-21
- Language: English
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