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The Big Moo is a simple audiobook in the tradition of Fish and Don't Sweat the Small Stuff. Instead of lecturing you, it tells stories that stick to your ribs and light your fire. It will help you to create a culture that consistently delivers remarkable innovations.

Whether you're preparing to become a licensed agent or seeking a new career in the insurance industry, this audiobook-based Property and Casualty (P&C) License Exam Study Guide is your perfect fit for a busy lifestyle. Combining cutting-edge sound education with the most up-to-date exam content, this guide makes even the most complex topics accessible and memorable.

Every dealer sells F&I products, and most dealers understand the importance of the F&I department in terms of its contribution to the bottom line. Unfortunately, F&I is not a regulated profession, meaning one doesn't need any type of state license to practice, and because of that there is very little formal education available. The actual management of the F&I department, product selection, and different types of participation programs are largely ignored, so most dealers, general managers, and finance managers must figure out these aspects in real time, on the job.