Why Leadership Changes Often Backfire

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Why Leadership Changes Often Backfire

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Katherine J. Klein, Edward H. Bowman Professor of Management at The Wharton School, discusses new research on leadership succession and how employees respond when a new leader takes over an organization. Drawing from a large-scale study of public schools, she explains why successors often have a unique window of influence, how coaching impacts organizational performance, and why leaders must understand employees’ appetite for change before trying to reshape culture or operations.

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