When You Think They're Underperforming...But They Don't
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When You Think They're Underperforming...But They Don't
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Joe and Josh dig into one of the trickiest parts of leading a team: the moment you realize your assessment of someone's performance doesn't match theirs. Maybe they think they're crushing it and you're sweating. Maybe they're beating themselves up and you're trying to tell them they're doing great. Either way, it's awkward — and how you handle that gap can make or break the relationship.
They cover why frequent feedback beats big bombshell conversations every time, the power of "going to neutral" before trying to fix anything, a legendary story about manager Mike Weber that'll stick with you, and why effort and production are not the same thing (and why confusing them can cost you good people). Plus they ask for your stories for a future episode — so stick around till the end.
Chapters:
- 0:00 — Intro & Casual Banter
- 0:51 — When You're on Different Pages
- 2:36 — The Importance of Frequent Feedback
- 4:04 — The Hard Conversation: Mismatched Self-Assessment
- 4:31 — Going to Neutral First
- 6:41 — The Mike Weber Story
- 7:56 — Effort vs. Production
- 8:56 — Finding Common Measurements
- 9:56 — Seeking Honest Feedback
- 11:01 — Winning Is a Great Deodorant
- 12:07 — Call for Feedback & Wrap Up