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What the M

What the M

Yazan: Kent D. McPhail and Stephen M. Hladik
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Özet
 Do you ever wonder who is behind the scenes collecting and processing all those monthly mortgage payments throughout the entire country? In the world of residential mortgages, the mortgage servicing industry is a critical but not always visible player in the lending and home ownership process. Unveiling how mortgage servicers manage the residential homeownership industry is the concept behind “What the M,” a new podcast that discusses the complex issues facing default services and the path forward for the mortgage industry and homeowners alike. The industry is comprised of more than 160 mortgage servicers representing more than 80% of the outstanding principal balances on mortgages in the U.S. Without the involvement of these vital mortgage servicers, obtaining and maintaining a home mortgage as we know it would not exist.“‘What the M’ features industry movers and shakers discussing the challenges faced by mortgage servicers, law firms and the American homeowner,” said Stephen Hladik, one of the co-hosts for the podcast and chair of the Advisory Council of the Legal League 100. “We will discuss trends in the economy, regulatory oversight, changes in the law, changes in technology and a myriad of other factors affecting the industry.”Hladik and co-host Kent McPhail are experienced attorneys with multistate practices in the default servicing industry. Both have decades of experience representing secured creditors; however, each host brings his own unique perspective to the podcast. McPhail hails from the Deep South (think boiled peanuts and shrimp & grits), while Hladik hails from the Northeast (think cheesesteaks and scrapple). “With this Yin and Yang, we hope to bring an entertaining and informative approach to the industry and those who make it hum,” McPhail said.Episodes of “What the M” begin airing mid-September and can be found wherever you listen to podcasts.© 2026 What the M Economics
Bölümler
  • Episode 74 - James Lee Returns

    Episode 74 - James Lee Returns
    2 Nov 2026

    The 74th episode of What the M is a special election-themed episode! James "Jim" Lee, President and CEO of Susquehanna Polling & Research, Inc. has returned to talk to Steven and Kent about the upcoming midterm elections.

    Susquehanna Polling and Research (SP&R) is a nationally recognized survey, research, and polling firm headquartered in Pennsylvania. Founded in 2000, SP&R includes a team of research associates with more than 50 years of combined experience, including telephone agents, focus group recruiters and other consultants. SP&R specializes in a full range of research services for businesses and state agencies, national and state trade associations, hospitals and health systems, candidates for public office and media outlets. The firm conducts polling in more than thirty states.

    Jim’s extensive experience makes him the perfect guest for Kent and Steve to ask about the November 3, 2026 election, specifically how polling is trending in battleground states, what we learned about polling from the 2024 election, and much more.

    Welcome back to What the M, Jim!

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    47 dk.
  • Episode 73 - Remembering Brooke Sanchez

    Episode 73 - Remembering Brooke Sanchez
    26 Oct 2026

    The 73rd episode of What the M is a tribute to Kent McPhail's law partner, Brooke Sanchez, and a re-broadcast of Episode 29, which Brooke co-hosted in Kent’s stead with Steve Hladik.

    Brooke Ellen Sanchez attended the University of South Alabama and graduated in 2002 with a Bachelor’s of Science in Communication. After graduation, Brooke attended Cumberland School of Law in Birmingham, Alabama, from which she graduated in 2005.

    Brooke joined McPhail Sanchez, LLC in 2018. She was licensed under the Florida Bar, the Alabama Bar, and the Tennessee Bar. Brooke served as Treasurer for the International Women’s Insolvency Restructuring Confederation Gulf Coast and was a member of the Special Initiatives Working Group of Legal League 100. She was the Chair of the Bankruptcy Section of the Mobile Bar Association.

    Brooke and her husband, Chris, have one son and she enjoyed living in Midtown Mobile.

    Brooke was loved and admired by all who knew her, and is greatly missed.

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    28 dk.
  • Episode 72 - Steven Nesmith

    Episode 72 - Steven Nesmith
    12 Oct 2026

    The 72nd episode of What the M features Steven Nesmith, CEO of the Richmond Redevelopment and Housing Authority.

    In this episode, Kent and Steve sit down with Steven to talk about the affordable housing shortage and how public housing is changing. They discuss mixed-income communities, modular construction, converting commercial buildings into housing, and new ways to finance redevelopment. Steven also shares how his experience in public service, law, and mortgage servicing, along with his own upbringing in public housing, shaped his approach to helping residents build a path toward homeownership and greater opportunity.

    Welcome to What the M, Steven!

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    41 dk.
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