Send us Fan Mail

In this episode of Tiling Connect, we're joined by a seasoned Business Development Manager with more than a decade of experience building relationships, solving problems, and helping customers succeed across the commercial, residential, and builder markets.

This isn't a conversation about simply selling tiles.

It's about building trust, understanding people, and becoming the person customers call before they make their next decision.

From early-morning builder visits and architect presentations to working alongside his team, designers, and tilers, Scott shares what life on the road is really like and why resilience, consistency, and genuine relationships are the foundations of long-term success.

In this episode, we discuss:

• Why the best BDMs sell confidence, not just products.
• Building lasting relationships with builders, retailers, architects, designers, and tilers.
• The importance of product knowledge and becoming a trusted industry expert.
• How to handle rejection, setbacks, and challenging market conditions.
• What separates high-performing sales professionals from everyone else.
• Managing your time while covering large territories and diverse customer bases.
• Why listening is often your most valuable sales skill.
• The mindset required to stay motivated year after year.
• Common mistakes new BDMs make and how to avoid them.
• Advice for anyone looking to build a long and rewarding career in the tile industry.

Whether you're an experienced sales representative, a new BDM, a retailer, supplier, or simply passionate about the tile industry, this episode offers valuable lessons on leadership, resilience, relationship-building, and creating value beyond the products you sell.

Listen now and discover what it really takes to become a trusted advisor in one of Australia's most competitive industries.

If you want to connect with Scott at National Tiles, here are the links:

Website: https://www.nationaltiles.com.au/

Email: sgriffiths@nationaltiles.com.au

LinkedIn: https://www.linkedin.com/in/scott-griffiths-b1186527/

Support the show

If you'd like to be a part of the show or have any feedback, contact us at: tilingconnect@gmail.com
Listen or Follow: Linktree
Review: Apple Podcast
Share: Spotify
Watch: YouTube
Subscribe: Buzzsprout

Send us Fan Mail

In this exciting international episode, we sit down with Jacopo Strocchi from Battipav, one of the world’s most respected tile-tool manufacturers, to explore the incredible story behind the Italian brand trusted by tilers across the globe.

From humble beginnings in Italy to becoming a global force in professional tile tools, this conversation dives deep into the origins, innovation, and craftsmanship that have made Battipav a recognised name in the tiling industry.

We discuss Battipav’s reputation for producing high-performance manual tile cutters and wet saws, the importance of Italian engineering, and how the company continues to evolve in step with the ever-changing demands of the tiling trade.

Jacopo also shares insights into:

• The history and evolution of Battipav
• What separates Battipav from its competitors
• The importance of quality Italian craftsmanship
• How the tiling industry has changed globally over the years
• Innovation in tile cutting technology
• Future growth opportunities for Battipav
• Supporting professional tilers and retailers worldwide
• Why the Australian tiling market is so important to the brand

Most importantly, this episode gives Australian tiling contractors and retailers a genuine look into who Battipav is, what the company stands for, and why its tools continue to earn the trust of professionals across the industry.

If you’re passionate about tiling, innovation, quality tools, and the future of the trade, this is an episode you won’t want to miss.

If you want to connect with Jacopo or Battipav, here are the links:

Website: https://battipav.com/

YouTube: https://youtube.com/@battipav?si=EtEdMdHAoFPWBNT6

LinkedIn: https://www.linkedin.com/company/battipav/

Support the show

If you'd like to be a part of the show or have any feedback, contact us at: tilingconnect@gmail.com
Listen or Follow: Linktree
Review: Apple Podcast
Share: Spotify
Watch: YouTube
Subscribe: Buzzsprout

Send us Fan Mail

In this episode, we sit down with Taylor Ryan, founder and creator of TilenBreathe. A man who’s not just talking about change in the construction industry, he’s building it.

Taylor’s journey starts where many great stories do, on the tools. As a tiler, he saw firsthand the daily risks most tradies ignore, especially the silent killer: silica dust.

But instead of accepting it, he challenged it.

We dive deep into:

• How his tiling background shaped his mindset and problem-solving approach
• The moment he realised silica dust wasn’t just “part of the job”
• The creation of TilenBreathe and why it’s more than just a product
• The brutal realities of launching something new in a traditional industry
• The mental pressure of wearing every hat, founder, operator, marketer, problem-solver
• Why protecting your lungs isn’t optional, it’s everything

This isn’t just a conversation about tools.
It’s about responsibility.
It’s about leadership.
And it’s about making decisions today that your future self will thank you for.

Because at the end of the day, you can’t build a career if you can’t breathe.

If you want to connect with Taylor or find out more about TileNBreathe, here are his details:

Website: https://tilenbreathe.com.au/

Instagram: https://www.instagram.com/tilenbreathe/

Support the show

If you'd like to be a part of the show or have any feedback, contact us at: tilingconnect@gmail.com
Listen or Follow: Linktree
Review: Apple Podcast
Share: Spotify
Watch: YouTube
Subscribe: Buzzsprout