🎙 Episode 68 – How to Help Patients Choose Spinal Decompression before Injections or Surgery

In this episode of The Practice Builders Podcast, Dr. Kyle Pankonin explains how to help patients make a more informed decision when they’re considering spinal injections, surgery, or non-surgical decompression care. The key is not to pressure patients toward a specific choice, but to listen first, understand what their pain is taking away from them, and then clearly educate them on their options.

Dr. Kyle walks through how to use clinical findings, MRI imaging, research, and a world-class physical exam to build trust and help qualified patients understand where spinal decompression may fit before more invasive options are considered.

Key topics include:

• Why the conversation should start with listening, not selling
• How to uncover what pain is taking away from the patient and what they fear most
• How to clearly explain the differences between injections, surgery, and spinal decompression
• Using MRI findings to educate rather than scare
• Why a thorough physical exam should always be correlated with the imaging
• How to set clear expectations around results, timelines, and the treatment plan
• Discussing the financial side of cash-based decompression without creating pressure
• Why telling some patients they are not a decompression candidate actually builds trust and authority

The big takeaway: patients make better decisions when they feel heard, educated, and confident in the doctor guiding them. Focus on understanding the patient first, present the options honestly, and recommend decompression only when the clinical findings support it.

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In this episode of The Practice Builders Podcast, Dr. Vince Leone and Dr. Kyle Pankonin break down how to keep decompression patients committed when doubt, discouragement, flare-ups, financial concerns, or outside opinions start creeping in. They explain why patient retention begins long before problems arise, with clear expectations, strong communication, and a treatment plan the doctor confidently believes in.

Rather than waiting until a patient is ready to quit, Dr. Vince and Dr. Kyle share practical ways to coach patients through the entire care process, monitor progress, address concerns early, and reinforce why completing the full recommended protocol gives the patient the best opportunity for a successful outcome.

Key topics include:

• Why the best patient retention strategy starts with setting expectations before treatment begins
• How to prepare patients for flare-ups, slower progress, and the normal ups and downs of care
• What to do when a patient says, “I’m not getting better fast enough”
• How regular re-exams and doctor touchpoints help identify problems before patients become discouraged
• Handling friends, family members, and other healthcare providers who question the treatment plan
• Why completing and financially committing to the full recommended protocol can improve patient compliance
• Building a patient communication system with education, research, FAQs, emails, texts, and ongoing check-ins

The big takeaway: keeping patients committed requires more than delivering treatment. It requires leadership, communication, and clinical confidence. Set expectations early, stay connected throughout care, monitor progress, and address doubts before they become reasons to quit.

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🎙 Episode 66 – Practice From Abundance: Part 2

In this episode of The Practice Builders Podcast, Dr. Vince Leone takes listeners back inside a private Specialized Practice micro-training for Practice From Abundance: Part 2, moving beyond mindset and into the tactical actions that create more patient opportunities.

Instead of asking, “Where are the new patients?” Dr. Vince challenges doctors to ask, “What am I going to do today to create more opportunities?” He introduces the Abundant Five, a simple weekly system built around five intentional growth actions that keep your practice consistently creating awareness, relationships, referrals, and conversations.

Key topics include:

• Why growth comes from creating opportunities, not waiting for the market to deliver them
• How consistent marketing activity compounds over time
• The Abundant Five framework: five simple growth actions every week
• Using emails, reactivation calls, social media, referrals, and thank-you notes to create momentum
• Why getting busy is a reason to expand capacity, not stop marketing
• Leveraging existing patients, former patients, leads, community relationships, and referral sources
• Making the appropriate care recommendation without projecting your own financial assumptions onto the patient

The big takeaway: abundance becomes useful when it turns into action. Choose five intentional growth activities, put them on your calendar, execute them consistently, and focus on putting more value, education, conversations, and relationships into your community.

🎧 Listen now on your favorite platform!