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  • Hotel Pricing Strategy: How to Adjust Room Rates Throughout the Year
    27 Oct 2026

    Hotel Pricing Strategy: How to Adjust Room Rates Throughout the Year

    A good hotel pricing strategy shouldn't depend on guesswork, nerves, or copying whatever the hotel down the road happens to charge. For independent hotel owners, the real challenge is knowing when demand justifies a higher rate, when a price should stay where it is, and when there's genuine evidence that it needs to come down.

    In this episode of Hotelier Helpcast, Gerry MacPherson explains how to adjust hotel room rates throughout the year using seasonality, booking pace, occupancy, local events, competitor activity, and your own booking patterns. You'll learn why the same room can have a very different value on a quiet February Tuesday than it does on a busy summer Saturday — even though the bed hasn't moved an inch.

    Most importantly, you'll learn how to replace reactive pricing with a simple process. Map your year. Watch how quickly rooms sell. Check what's happening in your market. Then decide whether to raise, hold, or lower your rate.

    What You'll Learn

    • Price dates, not just seasons. Broad seasons give you a starting point, but individual dates can behave very differently.

    • Watch booking pace. Rooms selling faster or slower than expected give you useful information about demand.

    • Use competitor prices as clues. Comparable hotel rates provide context, but they shouldn't dictate your own pricing.

    • Don't discount without evidence. An empty room doesn't automatically mean your price is the problem.

    One Practical Action

    Open the next 12 months of your booking calendar and mark your low, normal, high, and peak-demand periods. Then add public holidays, school holidays, festivals, conferences, sporting events, and other dates that could change demand. You've just started building your Seasonal Pricing Calendar.

    Free Hotelier Helpcast Resource

    Download Your Independent Hotel Blueprint, a practical guide to help independent hotel owners strengthen the foundations behind pricing, revenue, operations, guest experience, and growth.

    Get the resource here:
    https://hotelierhelpcast.com/free-resources

    Keep Learning

    Browse all Hotelier Helpcast episodes:

    https://hotelierhelpcast.transistor.fm/episodes

    Two useful episodes to listen to next:

    How Hotel Pricing Actually Works (Without the Jargon) — Episode 130
    A useful foundation for understanding hotel pricing without getting buried in revenue-management terminology.

    How to Build a Repeatable Revenue System for Your Independent Hotel — Episode 132
    Take the next step from individual pricing decisions towards a more consistent revenue process.

    Next Episode

    Next episode: Seasonality Made Simple — we'll continue answering the question, “How should I adjust prices throughout the year?” and look at how seasonality affects the decisions you make at your property.

    Daha fazlasını göster Daha Az Göster
    23 dk.
  • Hotel Pricing Strategy: Are Your Room Rates Too High or Too Low?
    20 Oct 2026

    Hotel Pricing Strategy: Are Your Room Rates Too High or Too Low?

    How do you know whether your room rate is too high, too low, or just right? A good hotel pricing strategy isn't about copying the property down the road or cutting your price every time bookings slow. It's about understanding what your market, guests, demand, and numbers are telling you.

    In this episode of Hotelier Helpcast, Gerry MacPherson explains a straightforward way for independent hotel owners to make room-pricing decisions with more confidence. You'll learn why a full hotel can still be underpriced, why an empty room doesn't automatically mean your rate is too high, and why competitor prices should give you context rather than instructions.

    Most importantly, you'll discover the Four Witnesses Pricing Framework: demand, market position, guest value, and profit. Use all four before deciding whether to raise a rate, reduce it, or leave it alone. Because the goal isn't simply to fill every room. It's to sell the right room, at a sensible rate, while delivering an experience that makes the guest feel the price was worth paying.

    Four Key Takeaways

    • Price follows evidence, not nerves. Don't change rates simply because today's booking screen makes you uncomfortable.

    • Occupancy doesn't tell the whole story. A full hotel can still leave revenue behind if rooms sell too cheaply.

    • Compare competitors, but don't copy them. Their rates provide context. They don't tell you what your hotel should charge.

    • Guest value supports your rate. Your website, photographs, arrival, room, service, and overall experience all influence whether a guest believes your price is fair.

    One Practical Action

    Choose one room type and one future date this week. Check its demand, three to five genuine competitors, the value of the guest experience, and the financial result before making your next pricing decision.

    Free Hotelier Helpcast Resource

    Your Independent Hotel Blueprint gives you a practical seven-step framework for improving the wider hotel business so pricing decisions connect with your guest experience, operations, marketing, and financial goals.

    Get the resource here: https://hotelierhelpcast.com/free-resources

    Keep Learning

    If you'd like to continue with hotel pricing and revenue management, listen to these Hotelier Helpcast episodes:

    How Hotel Pricing Actually Works (Without the Jargon)
    https://hotelierhelpcast.transistor.fm/episodes

    A useful foundation if revenue management terminology makes hotel pricing feel more complicated than it needs to be.


    How to Stop Hotel Pricing Mistakes That Drain Profit Every Week
    https://hotelierhelpcast.transistor.fm/episodes

    Continue with the common pricing decisions that can quietly reduce profit even while your hotel appears busy.


    This Week's Member Resource

    The Pricing Confidence Worksheet is available inside Hotelier Helpcast on Patreon.

    Use it to walk through your property from a guest's point of view, spot friction that weakens perceived value, identify opportunities to create memorable moments, and decide which improvements matter most.

    https://www.patreon.com/cw/HotelierHelpcast


    Next Episode

    Seasonality Made Simple: Next episode, we'll answer, "How should I adjust prices throughout the year?" and make seasonal hotel pricing easier to understand without turning your rate calendar into another full-time job.

    Daha fazlasını göster Daha Az Göster
    27 dk.
  • Hotel Operations Management: 7 Systems That Save Time Without Losing Hospitality
    6 Oct 2026
    Practical hotel management strategies for independent hotel owners who want stronger operations, happier guests, better revenue, and less day-to-day chaos. Hotel Operations Management: 7 Systems That Save Time Without Losing the Human TouchWhat if the biggest problem with your hotel operations isn't your workload—but how much of that workload still depends on you?In this episode of Hotelier Helpcast, Gerry MacPherson looks at hotel operations management and the practical systems that can save independent hotel owners time without turning genuine hospitality into an automated transaction.Because there's a difference between automating work and automating hospitality.One saves time.The other can cost you the personal connection that makes an independent hotel special.Your Hotel Shouldn't Need You to Remember EverythingIf you're constantly answering staff questions, checking whether rooms are ready, chasing maintenance jobs, responding to routine guest messages, or trying to remember what still needs doing, there's a good chance you've become your hotel's unofficial operating system.And that's exhausting.This episode explores a different approach:Automate the predictable. Systemise the repeatable. Humanise the memorable.Gerry explains why hotel owners often don't lose their day to one enormous problem.They lose it five or ten minutes at a time.Searching for information.Answering the same question.Checking whether somebody completed a task.Following up with housekeeping.Tracking down maintenance.Responding to routine messages.Individually, these interruptions seem harmless.Together, they can consume hours.In This Episode, You'll Discover• How to identify the repeated interruptions stealing your time • Why repeated staff questions can signal a system problem rather than a people problem • Why your memory shouldn't become your hotel's operating system • Which repetitive hotel tasks can be automated safely • Which guest interactions should remain personal and human • How a PMS can help create one reliable source of operational information • How better room-status communication connects housekeeping and reception • A simple structure for tracking hotel maintenance • Why every recurring task needs a clear owner • How a Daily Operations Dashboard gives you visibility without drowning you in reports • How a ten-minute daily huddle can prevent dozens of interruptions later • How to start improving your systems by saving just 30 minutesYou'll also hear why the systems guests never see can often create the hospitality they remember.The goal isn't fewer people.It's fewer interruptions.Not colder service.Clearer operations.YOUR NEXT STEP Your Independent Hotel BlueprintIf you want to look beyond today's operational problems and identify where your hotel needs stronger foundations, download Your Independent Hotel Blueprint.It's a practical guide for current and aspiring independent hotel owners who want clearer operations, better guest experiences, stronger bookings, and less guesswork.https://hotelierhelpcast.com/hotelier-helpcast-pdf-downloadABOUT HOTELIER HELPCAST Hotelier Helpcast helps current and aspiring independent hotel owners improve operations, strengthen revenue, create better guest experiences, increase direct bookings, and build stronger hotel businesses — without the chaos. Each episode answers one practical question hotel owners are dealing with and turns it into straightforward strategies you can understand, adapt, and put to work. FOLLOW HOTELIER HELPCAST If this episode helped you, follow Hotelier Helpcast in your favourite podcast app. You'll get practical hotel management guidance designed specifically for independent hotel owners. And if you know another hotel owner who could use this episode, please share it with them. MORE PRACTICAL HOTEL HELP Visit Hotelier Helpcast for free tools, guides, articles, videos, and resources for independent hotel owners: https://hotelierhelpcast.com/ NEXT EPISODE Next week, we're tackling another question that keeps independent hotel owners awake:How do I know if my prices are too high, too low, or just right?CHAPTERS
    Daha fazlasını göster Daha Az Göster
    21 dk.
  • Hotel Standard Operating Procedures: 7 SOPs Every Independent Hotel Needs
    6 Oct 2026

    Practical hotel management strategies for independent hotel owners who want stronger operations, happier guests, better revenue, and less day-to-day chaos.


    What if the reason your team keeps interrupting you isn't the team — it's the lack of a clear process?

    Hotel standard operating procedures — or hotel SOPs — can turn repeated questions, inconsistent service, and owner dependency into clear systems your staff can confidently follow.

    In this episode of Hotelier Helpcast, Gerry MacPherson answers this week's cornerstone question:

    Which SOPs create the biggest impact in an independent hospitality business?

    Because you don't need an enormous corporate operations manual.

    You need the right procedures in the right places.

    Gerry walks through seven high-impact SOP areas for independent hotels:

    • Guest arrival and departure
    • Room cleaning and inspection
    • Complaints and service recovery
    • Shift handovers and communication
    • Maintenance reporting
    • Safety and emergency procedures
    • Payments, refunds, and financial controls

    You'll also learn a simple five-minute SOP test to identify which process your property should document first.

    Ask:

    What repeated situation causes the most questions, mistakes, delays, guest frustration, or interruptions for me?

    The answer can show you where to begin.

    This isn't about turning your independent hotel into a chain.

    It's about removing guesswork while keeping the warmth, character, and personal service that make an independent property worth visiting.

    Your SOP defines the standard.

    Your people provide the hospitality.


    ABOUT HOTELIER HELPCAST

    Hotelier Helpcast helps current and aspiring independent hotel owners improve operations, strengthen revenue, create better guest experiences, increase direct bookings, and build stronger hotel businesses — without the chaos.

    Each episode answers one practical question hotel owners are dealing with and turns it into straightforward strategies you can understand, adapt, and put to work.

    FOLLOW HOTELIER HELPCAST

    If this episode helped you, follow Hotelier Helpcast in your favourite podcast app. You'll get practical hotel management guidance designed specifically for independent hotel owners.

    And if you know another hotel owner who could use this episode, please share it with them.

    MORE PRACTICAL HOTEL HELP

    Visit Hotelier Helpcast for free tools, guides, articles, videos, and resources for independent hotel owners:

    https://hotelierhelpcast.com/

    NEXT EPISODE

    Next week, we're talking about Saving Time Through Systems and answering:

    What systems save the most time without reducing hospitality?


    CHAPTERS

    Daha fazlasını göster Daha Az Göster
    23 dk.
  • Hotel Preventive Maintenance Checklist: Stop Guest Complaints Before They Start
    29 Sep 2026

    Join us for free on Patreon
    https://www.patreon.com/cw/HotelierHelpcast
    (Member can find all the weekly downloads)

    ABOUT THIS EPISODE

    Hotel Preventive Maintenance Checklist: Stop Guest Complaints Before They Start

    What if one of the easiest ways to reduce hotel guest complaints was to fix the problem before your guest ever knew it existed?

    In this episode of Hotelier Helpcast, Gerry MacPherson explores hotel preventive maintenance, why small maintenance problems become expensive hotel repairs, and how independent hotel owners can build a simple maintenance system that catches problems earlier.

    A dripping tap doesn't look serious.

    Neither does a slow drain, loose fitting, flickering light, or air-conditioning unit that's taking longer than usual to cool a room.

    Until your guest discovers it.

    Then a small maintenance job can become a complaint, room move, emergency call-out, refund, lost room night, poor review, or much bigger repair.

    The solution isn't to become brilliant at reacting to emergencies.

    It's to have fewer emergencies.

    In This Episode

    Gerry explains how to move from reactive repairs towards a simple preventive maintenance rhythm:

    Check. Record. Fix. Plan. Repeat.

    You'll learn how to:

    • Spot the warning signs before equipment fails.
    • Use housekeeping as an early-warning system.
    • Make it easy for staff to report defects.
    • Stop small repairs from becoming expensive emergencies.
    • Create daily, weekly, monthly, seasonal, and annual maintenance routines.
    • Give every maintenance task clear ownership.
    • Track repeat faults rather than treating each repair as an isolated event.
    • Use maintenance records to help plan future replacement costs.
    • Protect the guest experience through better property care.

    The goal isn't perfection.

    Things will still break.

    The goal is control.

    When something needs attention, you know what needs doing, who's responsible, when it's due, and what happens next.

    That's a calmer way to run a hotel.

    And it's a much better experience for your guests.

    YOUR NEXT STEP

    [Insert this week's most relevant free Hotelier Helpcast resource and explain in one sentence how it helps.]

    Get the resource here: [DIRECT RESOURCE LINK]

    KEEP LEARNING

    [Related Episode #1 — title + link]
    [Related Episode #2 — title + link]

    ABOUT HOTELIER HELPCAST

    Hotelier Helpcast helps current and aspiring independent hotel owners improve operations, strengthen revenue, create better guest experiences, increase direct bookings, and build stronger hotel businesses — without the chaos.

    Each episode answers one practical question hotel owners are dealing with and turns it into straightforward strategies you can understand, adapt, and put to work.

    FOLLOW HOTELIER HELPCAST

    If this episode helped you, follow Hotelier Helpcast in your favourite podcast app. You'll get practical hotel management guidance designed specifically for independent hotel owners.

    And if you know another hotel owner who could use this episode, please share it with them.

    MORE PRACTICAL HOTEL HELP

    Visit Hotelier Helpcast for free tools, guides, articles, videos, and resources for independent hotel owners:

    https://hotelierhelpcast.com/

    NEXT EPISODE

    We'll talk about Standard Operating Procedures and answer the cornerstone question:

    Which SOPs create the biggest impact in an independent hospitality business?


    CHAPTERS

    Daha fazlasını göster Daha Az Göster
    22 dk.
  • A Hotel Housekeeping Checklist Should Do More Than Clean Rooms
    22 Sep 2026
    ⇒ Join Us For Free on Patreon https://www.patreon.com/cw/HotelierHelpcast Hotel Housekeeping Checklist: Happier Guests, Less Stress What if the biggest housekeeping problem in your hotel isn't your people — but the system they're working with? A strong hotel housekeeping checklist and SOP system can help create cleaner rooms, more consistent standards, happier guests, and far less chasing for independent hotel owners. In this week's Hotelier Helpcast, Gerry MacPherson explores a simple question: How do great housekeeping systems improve guest satisfaction and reduce stress? The answer starts with removing guesswork. In This Episode You'll learn a simple five-stage housekeeping framework: Assign → Clean → Check → Report → Release Gerry explains why a room being clean doesn't automatically mean it's guest-ready, why important housekeeping knowledge shouldn't live inside one employee's head, and how a simple SOP can help your team deliver consistent standards without turning hospitality into a corporate production line. You'll also discover why housekeeping can act as your hotel's early-warning system. Your housekeeping team often spots the dripping tap, blown bulb, damaged chair, loose handle, or slow shower drain before anyone else. The question is: what happens to that information next? You'll learn how clearer housekeeping systems can help you: Create more consistent guest roomsReduce missed cleaning detailsImprove communication with receptionIdentify maintenance problems soonerReduce unnecessary re-cleansMake room status more dependableUse turnover times to find operational obstaclesTrain new staff against a clear standardReduce the amount of checking and chasing you personally have to doAnd Gerry gives you a simple test: If you couldn't come into the hotel tomorrow, would housekeeping still run to your standard? If the answer is, “Well… Claire knows what to do,” you may not have a housekeeping system. You have Claire. And Claire deserves a system too. Who Is This Episode For? This episode is for current and aspiring independent hotel owners, hotel managers, boutique hotel operators, innkeepers, B&B owners, and hospitality entrepreneurs who want stronger hotel operations without losing the personal service that makes an independent property special. If you're constantly answering questions, checking rooms, chasing maintenance problems, or relying on one experienced member of staff who seems to carry half the hotel inside their head, this episode is for you. The goal isn't more paperwork. It's fewer questions. Fewer missed details. More consistency. And a hotel that doesn't need you personally holding every thread together. Your Free Housekeeping Resource Download the Housekeeping QC Checklist + Turnover Timer: https://hotelierhelpcast.com/housekeeping-qc-checklist-turnover-timer Use it to help standardise quality checks, track room turnover, identify delays, and give your housekeeping team a clearer definition of “guest-ready”. 📘 Download Your Independent Hotel Blueprint https://hotelierhelpcast.com/hotelier-helpcast-pdf-download The Blueprint gives current and aspiring independent hotel owners a practical starting point for improving operations, guest experience, bookings, and the systems behind the business. ABOUT HOTELIER HELPCAST Hotelier Helpcast helps current and aspiring independent hotel owners improve operations, strengthen revenue, create better guest experiences, increase direct bookings, and build stronger hotel businesses — without the chaos. Each episode answers one practical question hotel owners are dealing with and turns it into straightforward strategies you can understand, adapt, and put to work. FOLLOW HOTELIER HELPCAST If this episode helped you, follow Hotelier Helpcast in your favourite podcast app. You'll get practical hotel management guidance designed specifically for independent hotel owners. And if you know another hotel owner who could use this episode, please share it with them. MORE PRACTICAL HOTEL HELP Visit Hotelier Helpcast for free tools, guides, articles, videos, and resources for independent hotel owners: https://hotelierhelpcast.com/ NEXT EPISODE We'll talk about Preventive Maintenance and answer: How can preventive maintenance prevent guest complaints and expensive repairs? CHAPTERS
    Daha fazlasını göster Daha Az Göster
    25 dk.
  • How to Prevent Hotel Guest Complaints Before They Happen
    15 Sep 2026

    Practical hotel management strategies for independent hotel owners who want stronger operations, happier guests, better revenue, and less day-to-day chaos.

    ABOUT THIS EPISODE

    Hotel guest complaints rarely begin at reception. They usually start with small operational problems, a room that is not quite ready, a maintenance issue nobody noticed, confusing information, or the same problem appearing again and again. For an independent hotel owner, those little frustrations matter because they create extra work for your team, reduce guest satisfaction, and can quietly damage your reviews.

    In this episode of Hotelier Helpcast, Gerry MacPherson looks at how to prevent hotel guest complaints before they happen. You’ll learn how to identify patterns in guest feedback, how to spot the process behind a recurring problem, and how to see your property through fresh guest eyes.

    You’ll also learn the simple Prevention Loop: Notice → Fix → Review → Improve, along with a Five-Minute Daily Guest Walk you can use to catch small problems before your guests do. The aim is not a perfect hotel. It’s a calmer, more consistent hotel where fewer avoidable problems reach the guest.


    IN THIS EPISODE, YOU'LL DISCOVER:

    • Small problems often become bigger impressions.
    • Repeated complaints usually reveal a pattern.
    • Reviews can be used as an operations report.
    • Prevention works best when the whole team notices problems.

    One Practical Action
    Tomorrow morning, spend five minutes walking through your property exactly as a first-time guest would and ask:

    “What would stand out to me if I had never been here before?”


    YOUR NEXT STEP

    Download Your Independent Hotel Blueprint, a practical guide that helps independent hotel owners build stronger systems, clearer operations, and a better guest experience.

    Get the resource here:
    https://hotelierhelpcast.com/free-resources

    KEEP LEARNING

    If you found this episode useful, two related Hotelier Helpcast episodes are worth listening to next:

    The Ultimate Guide to Hotel Maintenance Scheduling - Episode 083
    This episode focuses on preventive maintenance, routines, and reducing operational surprises before they become guest problems. (Hotelier Helpcast)

    https://hotelierhelpcast.transistor.fm/episodes/the-ultimate-guide-to-hotel-maintenance-scheduling-083

    How Can Active Listening Transform Your Guests Experience in Your Hotel? - Episode 029
    This episode looks at guest feedback, communication, and using negative feedback as an opportunity to improve guest satisfaction. (Hotelier Helpcast)

    https://hotelierhelpcast.transistor.fm/episodes/how-can-active-listening-transform-your-guests-experience-in-your-hotel-029

    Browse all Hotelier Helpcast episodes here:

    https://hotelierhelpcast.com/podcast


    ABOUT HOTELIER HELPCAST

    Hotelier Helpcast helps current and aspiring independent hotel owners improve operations, strengthen revenue, create better guest experiences, increase direct bookings, and build stronger hotel businesses — without the chaos.

    Each episode answers one practical question hotel owners are dealing with and turns it into straightforward strategies you can understand, adapt, and put to work.

    FOLLOW HOTELIER HELPCAST

    If this episode helped you, follow Hotelier Helpcast in your favourite podcast app. You'll get practical hotel management guidance designed specifically for independent hotel owners.

    And if you know another hotel owner who could use this episode, please share it with them.

    MORE PRACTICAL HOTEL HELP

    Visit Hotelier Helpcast for free tools, guides, articles, videos, and resources for independent hotel owners:

    https://hotelierhelpcast.com/

    CHAPTERS

    Daha fazlasını göster Daha Az Göster
    23 dk.
  • How to Handle Guest Complaints in a Hotel
    8 Sep 2026
    Practical hotel management strategies for independent hotel owners who want stronger operations, happier guests, better revenue, and less day-to-day chaos. ABOUT THIS EPISODE Knowing how to handle guest complaints in a hotel can make the difference between losing a guest and building a stronger relationship with them. Every independent hotel experiences problems. Rooms are delayed, equipment fails, requests get missed, and communication sometimes breaks down. The real test is what your team does next. In this episode of Hotelier Helpcast, Gerry MacPherson looks at how great hospitality businesses turn complaints into loyalty. You'll hear why the original problem is often only part of what frustrates a guest, why listening and ownership matter, and how a simple guest recovery process can give your team the confidence to respond calmly instead of scrambling for answers. You'll also learn how recurring guest complaints can reveal weaknesses in your hotel systems. Rather than treating every complaint as an isolated mistake, you'll see how patterns can help you improve operations, guest satisfaction, and staff confidence over time. IN THIS EPISODE, YOU'LL DISCOVER: • Listen before you solve. Guests often need to feel heard before they're ready to hear your solution. • Take ownership quickly. Guests see one hotel, not a collection of departments. • Make recovery personal. Thoughtful gestures can sometimes mean more than automatic discounts. • Follow up before checkout. Solving the technical problem is only part of restoring confidence. One Practical Action Review your last ten guest complaints and look for repetition. Don't ask who made the mistake. Ask what process allowed the same problem to happen more than once. YOUR NEXT STEP This week's most relevant free Hotelier Helpcast resource is the Guest Recovery Playbook, which gives you and your team a simple framework to follow when something goes wrong. Get the resource here: https://hotelierhelpcast.com/free-resources KEEP LEARNING If you'd like to explore this topic further, these two Hotelier Helpcast episodes are a natural next step: How Can Active Listening Transform Your Guests Experience in Your Hotel?-029 This episode explores how better listening and communication can improve the guest experience and help your team respond more effectively when feedback is negative. (Hotelier Helpcast) https://hotelierhelpcast.transistor.fm/episodes/how-can-active-listening-transform-your-guests-experience-in-your-hotel-029 How Can Independent Hotels Build Customer Loyalty That Lasts?-071 This episode looks at practical ways independent hotels can strengthen loyalty, personalise guest experiences, encourage referrals, and turn satisfied guests into long-term advocates. (Hotelier Helpcast) https://hotelierhelpcast.transistor.fm/episodes/how-can-independent-hotels-build-customer-loyalty-that-lasts-071 Browse all Hotelier Helpcast episodes here:https://hotelierhelpcast.com/podcastABOUT HOTELIER HELPCAST Hotelier Helpcast helps current and aspiring independent hotel owners improve operations, strengthen revenue, create better guest experiences, increase direct bookings, and build stronger hotel businesses — without the chaos. Each episode answers one practical question hotel owners are dealing with and turns it into straightforward strategies you can understand, adapt, and put to work. FOLLOW HOTELIER HELPCAST If this episode helped you, follow Hotelier Helpcast in your favourite podcast app. You'll get practical hotel management guidance designed specifically for independent hotel owners. And if you know another hotel owner who could use this episode, please share it with them. MORE PRACTICAL HOTEL HELP Visit Hotelier Helpcast for free tools, guides, articles, videos, and resources for independent hotel owners: https://hotelierhelpcast.com/ CHAPTERS
    Daha fazlasını göster Daha Az Göster
    22 dk.