Bölümler

  • Vet Practice Software Contracts: Run the Data-Exit Check — The Front Desk Dog

    Vet Practice Software Contracts: Run the Data-Exit Check — The Front Desk Dog
    13 Oct 2026
    Federal regulators are reviewing a proposed merger involving Covetrus, a maker of several veterinary practice management systems, and no decision has been announced. Whatever happens, an independent owner controls the paperwork, so this episode gives a four-question written data-exit check and a once-a-year sample-export test that work with any vendor.
    Daha fazlasını göster Daha Az Göster
    4 dk.
  • Vet Price Transparency: Build the Front-Desk Question Map — The Front Desk Dog

    Vet Price Transparency: Build the Front-Desk Question Map — The Front Desk Dog
    21 Sep 2026
    When a client asks what something costs, give the front desk a clear four-route question map instead of a guess.
    Daha fazlasını göster Daha Az Göster
    5 dk.
  • Veterinary inventory that protects cash flow — The Front Desk Dog

    Veterinary inventory that protects cash flow — The Front Desk Dog
    12 Sep 2026
    A warm, practical owner brief on a short high-use inventory list, a visible reorder signal, and one accountable owner before supply-room pressure becomes a cash-flow problem.
    Daha fazlasını göster Daha Az Göster
    3 dk.
  • Google Business Profile access: run the clinic login test — The Front Desk Dog

    Google Business Profile access: run the clinic login test — The Front Desk Dog
    12 Sep 2026
    If a manager or marketing vendor left today, could your clinic still control its Google Business Profile? This brief gives a calm continuity check for the primary owner, a second clinic-side owner, vendor roles, and the recovery route.
    Daha fazlasını göster Daha Az Göster
    5 dk.
  • Veterinary practice consolidation: build your independence file — The Front Desk Dog

    Veterinary practice consolidation: build your independence file — The Front Desk Dog
    11 Aug 2026
    A polite 'interested in your practice' email is not a sell-or-stay referendum. Build a one-page independence file you refresh monthly: your active client/patient trend, the operating constraint you'd fix in 90 days, and your clinical/cultural/schedule non-negotiables. Business read only -- not veterinary, legal, or transaction advice.
    Daha fazlasını göster Daha Az Göster
    5 dk.
  • Why your best vet tech quits — and why raising pay won't stop it — The Front Desk Dog

    Why your best vet tech quits — and why raising pay won't stop it — The Front Desk Dog
    4 Aug 2026
    Your best credentialed vet tech quit -- and the raise you gave her didn't stop it, because tech turnover only looks like a pay problem. The real driver is underutilization: a licensed professional doing work below her training. Here's the owner's move -- run a top-of-license audit before your next job ad: hand routine tasks down to assistants, hand delegable clinical work up off the doctor, and you make the job worth staying in and buy back doctor time in the same move. Business read only -- not veterinary, legal, HR, or scope-of-practice advice.
    Daha fazlasını göster Daha Az Göster
    5 dk.
  • The price increase clients actually understand — raise your vet fees without the fee-shock — The Front Desk Dog

    The price increase clients actually understand — raise your vet fees without the fee-shock — The Front Desk Dog
    27 Jul 2026
    Government inflation data shows vet-service prices climbed 2.5x faster than everything else in 2025 -- and clients now walk in already primed by the 'vets are gouging' headlines. The fee increase that survives isn't a smaller raise, it's a better sequence: pre-frame the value, itemize the why, and split the price talk from the payment talk.
    Daha fazlasını göster Daha Az Göster
    6 dk.
  • The associate who wants equity - keep your best vet and your independence - The Front Desk Dog

    The associate who wants equity - keep your best vet and your independence - The Front Desk Dog
    27 Jul 2026
    Your strongest associate just asked for a piece of the practice, or a consolidator recruiter dangled an ownership track in front of them, and you have to answer without giving away control of the clinic you built. This episode is the incumbent owner's decision brief: the replace-versus-share math, the three shapes a yes can take, and the five terms to get on the table before you ever name a percentage - business brief only, not legal advice.
    Daha fazlasını göster Daha Az Göster
    6 dk.