In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Ismeth “Iz” Abbas, MD, a board-certified internist who has over 30 years of experience in the medical field.

Dr. Iz traces how medicine has shifted from bedside, paper-based practice to team-based care, telehealth, and AI, and explains how documentation, administrative burden, and time pressure are fueling clinician burnout. He defines transitional care as the vulnerable post-discharge window driving avoidable readmissions, weighs AI’s risks and benefits in patient care, and forecasts a more continuous, prevention-focused primary care supported by home-based care and remote monitoring.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-110526-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with John Boetger, LCSW (licensed clinical social worker).

John shares how his nursing home work during COVID highlighted the emotional strain on residents, families, and staff, and why burnout support must go beyond superficial perks to real listening and connection. He addresses misconceptions about therapy, the influence of social media, and how teletherapy is expanding affordable access—especially for older adults—while advocating for more holistic care and better insurance-covered mental health services.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-103026-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Nicholas Testa, MD, Chief Clinical Officer at Sentact.

Dr. Testa discusses why patient safety remains challenging, how medication errors often begin at ordering, and why pharmacists, psychological safety, and strong event reporting are essential to reducing harm. He also outlines where AI can help and recommends linking meaningful leader rounding with a focused daily safety huddle to quickly identify and fix safety and patient experience issues.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-102326-GK