Inside Housing Management Podcast cover art

Inside Housing Management Podcast

Inside Housing Management Podcast

By: Inside Housing Management
Listen for free

The Inside Housing Management Podcast is a production of Inside Housing Management, the comprehensive information source for professionals working in UK social housing management.
Listen to find out more about the key issues affecting staff working on the frontline of social housing.Copyright Inside Housing Management
Economics Management Management & Leadership
Episodes
  • Are you prepared for STAIRs?
    Jun 16 2026
    Anna Highfield and Katharine Swindells discuss the incoming Social Tenant Access to Information Requirements (STAIRs) and whether the sector is ready for the change.

    We hear from Ben Pumphrey, partner and data governance specialist at law firm Anthony Collins, and Sue Ramsden, policy leader at the National Housing Federation, about how landlords should be preparing for STAIRs – and where things might go wrong in practice.

    We also speak to Susan Noone, head of people at housing association Vivid, about a new mandatory customer skills credential that the organisation is rolling out for all staff, and what they hope to achieve with it.

    Subscribe to Inside Housing Management by clicking here.

    The Inside Housing Management Podcast is produced by Lucy Brown.

    Music credits: Motivate by Wavecont (https://protunes.net/) | Promoted by https://www.chosic.com/free-music/all/ | Creative Commons CC BY-SA 4.0
    Show More Show Less
    35 mins
  • Is resident engagement finally changing?
    Jun 2 2026
    Katharine Swindells and James Riding discuss the sector’s changing approach to resident engagement and whether it’s working.

    We hear from Nic Bliss, director of the Stop Social Housing Stigma campaign, about the campaign’s latest survey and what it tells us about resident engagement in 2026.

    We also speak to Cynthia Knight, scheme manager at Midlands-based housing association Stonewater, about an innovative food-based resident engagement project that she spearheaded for South Asian residents.

    Subscribe to Inside Housing Management by clicking here.

    The Inside Housing Management Podcast is produced by Lucy Brown.

    Music credits: Motivate by Wavecont (https://protunes.net/) | Promoted by https://www.chosic.com/free-music/all/ | Creative Commons CC BY-SA 4.0
    Show More Show Less
    37 mins
  • Supercharging hoarding support
    May 19 2026
    Anna Highfield and Katharine Swindells discuss the sector’s changing approach to hoarding and speak to two housing associations tackling the issue in innovative ways.

    One of our guests this week is Jenny Devon, sustainment and cohesion manager at Liverpool-based housing association Prima, about a national pledge Prima has launched to get housing organisations to better support residents with hoarding.

    We also speak to Clarion’s regional sustainment manager (East), Amanda Parnell, about an ambitious hoarding pilot project she has spearheaded, and Mark, a Clarion resident of 16 years, who was one of the first tenants to take part in the pilot.

    Subscribe to Inside Housing Management by clicking here.

    The Inside Housing Management Podcast is produced by Lucy Brown.

    Music credits: Motivate by Wavecont (https://protunes.net/) | Promoted by https://www.chosic.com/free-music/all/ | Creative Commons CC BY-SA 4.0
    Show More Show Less
    30 mins
adbl_web_anon_alc_button_suppression_t1
No reviews yet