How AI Speeds Up Support and Guides Service Teams
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How AI Speeds Up Support and Guides Service Teams
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When you're handling 120,000 support tickets a year, including requests from truck drivers who need help after hours, AI can fill an important gap.
This week on The Modern Customer Podcast, sponsored by Botpress, Andrew Dell, Support Operations Architect at Super Dispatch, shared how the auto transport platform is using Botpress AI agents to extend customer support beyond regular business hours.
Tune in to hear how Super Dispatch is putting AI-powered support into practice and to learn more about building AI agents with Botpress.
Blake Morgan was called "The Queen of CX" by Meta. She is a customer experience futurist and author of three books on customer experience. Follow Blake Morgan on LinkedIn
For regular updates on customer experience, sign up for her weekly newsletter here. Learn more at www.blakemichellemorgan.com