Why do we find it so hard to talk about death and dying? Our guests from the Good Funeral Guide and Hospice UK’s Compassionate Employers programme share advice on communicating around what can be a hugely difficult subject for so many of us.

Isabel Russo and Fran Hall join host Sue Keogh – a communications specialist who is no stranger to bereavement herself – to explain how fear of getting it wrong can be a huge barrier. And about the specific techniques they use to encourage people to speak plainly when talking about death, not than retreat into the comfort of euphemisms.

We find out about the Death Café movement. Marketing for sensitive topics. And how they’re actively changing the visual language around funerals – taking them out of the Victorian era and more reflective of the lives we lead today.

And halfway through, Lucy Carpenter shares workplace tips to help you find the right words when supporting colleagues through bereavement.

Communication Untangled is a podcast from Cambridge communications consultancy Sookio.

Got a knotty communication challenge you need untangling? Talk to us

https://www.sookio.com/podcast

http://sookio.com/contact

The Good Funeral Guide: http://www.goodfuneralguide.co.uk/

Hospice UK: Compassionate Employers workplace wellbeing support: https://www.hospiceuk.org/compassionate-employers

Communication Untangled is a podcast from Cambridge communications consultancy Sookio.

Got a knotty communication challenge that needs untangling? We can help, through communications strategy, marketing consultancy and brand storytelling.

Start here: sookio.com/podcast

Hosted on Acast. See acast.com/privacy for more information.

Leading criminal defence barrister Chris Daw KC tells host Sue Keogh how to construct a winning argument – and Conflict Resolution Lady Zodia Hall shares tips on stopping arguments before they even start.

With work ranging from the Hillsborough Stadium Disaster trial and inquests, to defending high-profile sportspeople like John Terry and Ryan Giggs, to serious cases of fraud, corruption and a £500m cocaine trafficking ring, Chris Daw KC has an incredible track record in winning over judge and jury.

Sue caught up with him as he was relaxing in his garden between cases to find out about his toolkit of persuasive communication techniques.

He outlines the clues he looks out for in the jury which help him decide which words and phrases to use. How he seeks out the ‘corridor of uncertainty’ – then goes on the attack! And why Donald Trump, teenagers, and short, snappy political slogans are so effective in winning an argument.

We take a short recess in the middle, and move from the court into the workplace. Zodia Hall, the Conflict Resolution Lady, explains how arguments rarely start where you think they start – and how you can use the EAR framework to resolve tension and rebuild trust.

Communication Untangled is a podcast from Cambridge communications consultancy Sookio.

Got a knotty communication challenge you need untangling? Talk to us

https://www.sookio.com/podcast

http://sookio.com/contact

Connect with Zodia Hall on LinkedIn: https://www.linkedin.com/in/zodia-hall-the-conflict-resolution-lady-47809a76

Visit Chris Daw KC’s website: https://www.chrisdawkc.com

Communication Untangled is a podcast from Cambridge communications consultancy Sookio.

Got a knotty communication challenge that needs untangling? We can help, through communications strategy, marketing consultancy and brand storytelling.

Start here: sookio.com/podcast

Hosted on Acast. See acast.com/privacy for more information.

Lessons in leadership communication from orchestra conductor Robert Ziegler and business identity expert Majid Islam, with communications specialist and host Sue Keogh.

When you’re leading an orchestra, how do you communicate with 80 incredibly talented musicians, all at once – when you’re the one person in the room who can’t make a noise?

Conductor Robert Ziegler shares lessons in leadership communication from his incredible career leading orchestras around the world. Not just performing classics from Beethoven, Chopin and Holst, recording the soundtrack to computer game Genshin Impact, the live tour of David Attenborough’s Ocean, and the film score to Lord of the Rings.

He’ll talk about the importance of eye contact, how to read the room when you have your back to the audience, and why the best conductors are like the CEO, presenting a compelling vision everyone can get behind.

We’ll also hear from Majid Islam, from Alignment Cubed, who explains how you need to adapt your communication style according to the type of organisation you’re leading – is it a Giant Monster, Elite Team, Visionary Ecosystem, or Efficient Machine?

Communication Untangled is a podcast from Cambridge communications consultancy Sookio.

Got a knotty communication challenge you need untangling? Talk to us

https://www.sookio.com/podcast

http://sookio.com/contact

Robert Ziegler’s website: https://www.robertziegler.co.uk/

Alignment Cubed: http://www.alignmentcubed.com/

Communication Untangled is a podcast from Cambridge communications consultancy Sookio.

Got a knotty communication challenge that needs untangling? We can help, through communications strategy, marketing consultancy and brand storytelling.

Start here: sookio.com/podcast

Hosted on Acast. See acast.com/privacy for more information.