Change Healthcare: A Password and Nothing More
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In February 2024, a login with a username and password that were not the user's own reached Change Healthcare, a company most patients had never heard of, which sits between pharmacies, doctors and insurers. The portal did not ask for anything more. Over nine days the attackers moved through the network, copied data out, and then set off ransomware. UnitedHealth took Change offline, pharmacies and providers struggled to get claims processed and paid, and the company paid a ransom of twenty-two million dollars. This episode follows how it worked, what the public record says about who was behind it, how the count of people reached about 192.7 million, and the one control that was missing.
This podcast uses AI-generated narration, visuals and music.