Bölümler

  • The lead that came in at two in the morning

    The lead that came in at two in the morning
    27 Aug 2026
    After hours is not a small slice of your leads. For emergency trades it is often the most valuable slice, and it is the one nobody covers.
    Daha fazlasını göster Daha Az Göster
    2 dk.
  • The voicemail nobody checks

    The voicemail nobody checks
    26 Aug 2026
    Your voicemail greeting is doing a job you never assigned it. Most of the time that job is losing you the call.
    Daha fazlasını göster Daha Az Göster
    2 dk.
  • The review you never asked for

    The review you never asked for
    21 Aug 2026
    Your happiest customers leave the fewest reviews. Not because they are unhappy. Because nobody asked them at the one moment they would have said yes.
    Daha fazlasını göster Daha Az Göster
    3 dk.
  • The price you give on the phone

    The price you give on the phone
    20 Aug 2026
    Callers ask what it costs before you have seen anything. What you say in that moment decides more jobs than your actual pricing does.
    Daha fazlasını göster Daha Az Göster
    2 dk.
  • Who answers when you're under a sink

    Who answers when you're under a sink
    19 Aug 2026
    The owner-answers-everything model works right up until it doesn't. What actually breaks, and the cheapest way to test whether it already has.
    Daha fazlasını göster Daha Az Göster
    2 dk.
  • The seven a.m. scramble

    The seven a.m. scramble
    18 Aug 2026
    Every morning the board gets rebuilt from scratch. Why that hour costs more than it looks like it does.
    Daha fazlasını göster Daha Az Göster
    2 dk.
  • Why the estimate goes quiet

    Why the estimate goes quiet
    17 Aug 2026
    You sent it Tuesday. It's Friday and nothing. What is actually happening on the customer's end, and the one habit that changes the close rate.
    Daha fazlasını göster Daha Az Göster
    2 dk.
  • The call you never heard

    The call you never heard
    16 Aug 2026
    What a missed call actually costs a home service business, and why it happens at the worst possible time.
    Daha fazlasını göster Daha Az Göster
    3 dk.