Winning Customer Centricity cover art

Winning Customer Centricity

Putting Customers at the Heart of Your Business - One Day at a Time

 Preview
Get this deal Try Premium Plus free
Offer ends 29 January 2026 at 11:59PM GMT.
Prime members: New to Audible? Get 2 free audiobooks during trial.
Just £0.99/mo for your first 3 months of Audible.
1 bestseller or new release per month—yours to keep.
Listen all you want to thousands of included audiobooks, podcasts, and Originals.
Auto-renews at £8.99/mo after 3 months. Cancel monthly.
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
£8.99/month after 30 days. Renews automatically.

Winning Customer Centricity

By: Denyse Drummond-Dunn
Narrated by: Denyse Drummond-Dunn
Get this deal Try Premium Plus free

£8.99/mo after 3 months. Cancel monthly. Offer ends 29 January 2026 at 11:59PM GMT.

£8.99/month after 30 days. Renews automatically. See here for eligibility.

Buy Now for £7.99

Buy Now for £7.99

LIMITED TIME OFFER | £0.99/mo for the first 3 months

Premium Plus auto-renews at £8.99/mo after 3 months. Terms apply.

About this listen

 Customer centricity isn't just a goal or buzzword; it's a make-or-break necessity for succeeding in business today. In fifty short chapters (one for each week of the year), this audiobook accompanies you on your journey to increased customer centricity.

Its unique approach enables you to strategically turn your organization into a customer-focused powerhouse, from the inside out. Winning Customer Centricity will show you how to:
  • INTEGRATE customers into your company's very DNA, from strategy to infrastructure,
  • CHOOSE and connect with the right customers and build long-term relationships.
  • REINVENT your brand to ignite and maintain customer demand and loyalty... and a whole lot more!

    Whether you're starting a new company, seeking to turn around one that's underperforming, or working to build upon a solid foundation, Winning Customer Centricity will help you to put your customers where they belong - at the very heart of your business!
©2015 C3Centricity (P)2015 C3Centricity Marketing Marketing & Sales Business

Listeners also enjoyed...

 Instant CEO - A smart girls guide to starting an online business cover art
T2D3 cover art
Business Promotion Techniques for Beginners cover art
Entrepreneurship - A Guide to Success for Entrepreneurs and Aspiring Entrepreneurs cover art
Marketing Multiplied cover art
Dropshipping: Create Passive Income with E-Commerce and Shopify Step by Step by Proven Strategies! cover art
Content Marketing Mastery cover art
Win with Advanced Business Analytics cover art
Starting an Online Business from Zero cover art
Building Digital Products cover art
Make It All About Me cover art
Branding: The Fast & Easy Way to Create a Successful Brand That Connects, Sells & Stands Out from the Crowd cover art
Brand Aid cover art
The Context Marketing Revolution cover art
#ADDAZERO cover art
Product Marketing, Simplified cover art

Critic reviews


A must read for today's and tomorrow's marketeers.
-- Paul Polman, CEO Unilever

Her advice will do wonders for your company and your clients.
--Professor Dominique Turpin, President IMD

This book will give you some personal epiphanies on your journey to truly knowing who your customers are.
-- Martyn Etherington, CMO Mitel

A must read for organizations ready and willing to put the customer needs at the core of business decisions.
-- David Armano, Global Strategy Director, Edelman Digital

If you're in business today, Denyse's book is a must-have.
-- Anita Williams Weinberg, CEO VerbStudios
No reviews yet