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Summary

In this controversial and eye-opening book, distinguished businesswomen and writer Margaret Heffernan examines the phenomenon of wilful blindness in all its forms: in history, in business, in government, and in the family. Heffernan takes as her starting point the 2006 case of the US Government vs Enron, in which those in charge failed to observe the corruption that was unfolding before their very eyes, but not knowing was no defence. More recently, bankers and governments were wilfully blind to the looming financial crisis. However, in our own lives, too, we can be guilty of overlooking what is right in front of us, whether in the office or at home - with potentially disastrous consequences.

Drawing on a wide array of sources from psychological studies to interviews with the people involved, Heffernan examines what it is about human nature that makes us so prone to wilful blindness.

©2011 Margaret Heffernan (P)2011 Audible Ltd

Critic reviews

"Heffernan's cogent, riveting look at how we behave at our worst encourages us to strive for our best." ( Publishers Weekly)
"[U]sing psychological studies and interviews [the author] applies her theory to explain why incidents such as the financial crisis occur." ( Daily Express)

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What listeners say about Willful Blindness

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  • Overall
    5 out of 5 stars

Fascinating!

Packed with fascinating and relevant stories and science told clearly without being dumbed down. You're bound to have some 'ah ha!' moments. A good 'dipper' as chapters fit well with the daily commute. I found I revisited some sections after I finished the book, just because there's so much good stuff in here. Ms Heffernan's voice is very individual and added to the experience - she does laid back passion well (and I'm not usually enamoured of the American accent for extended listening). If you enjoyed Freakonomics, Predictably Irrational (Dan Ariely), Snoop (Sam Gosling), or What the Dog Saw (Malcolm Gladwell) you'll love this.

6 people found this helpful

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Worth a listen but in places it droned right on

Was Willful Blindness worth the listening time?

In parts it was really thought provoking but sometimes it felt a little like I was being told the same thing over and over after I got the point. It is worth a listen though

3 people found this helpful

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Very good indeed!

I cannot say how much I enjoyed this book. It is so very interesting, thought provoking and really can change how you see the world if you want to let it. I especially liked that it is read by the author herself. I would recommend this to anyone who wants to open their eyes/widen their world but not sure quite where to start. However I have also been recommending it to everyone I know!

1 person found this helpful

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Highly relevant

Well structured and easy to understand with clear relevance to many areas in life, business, healthcare...wish it was compulsory reading for politicians and policy makers!

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  • Mr
  • 20-07-15

Sensational- one of the best books on psychology!

Interesting and inspiring in equal measures.
Some of the points are repeated slightly but that doesn't diminish what is a fantastic book and it's well worth listening to from start to finish

1 person found this helpful

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A must read for anyone who values citizenship...

I couldn't stop listening to this brilliantly constructed and superbly researched work. It reminded me that we can and should expect.

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Exceptional- a must read for all leaders

A brilliant analysis of why organisations hide from facts and differing opinions and ultimately fail.

All leaders should read and reflect on this great book.

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Not a dull moment!

The book is well researched and packed full of business cases, court cases, analyses, stories, heroes, heroines and villains on the mend. Utterly humane and totally relevant to real people and the organisations that serve and in some cases kill them.

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Very interesting

Great audiobook exploring why we individually and collectively allow bad performance and injustices to continue even when good evidence that we need to act.
Thank you, I will try and see and act differently in the future

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Great book thank you very much Margaret

In effect a sad read on the falability of the bipeds, packed with evidence hitherto