Listen free for 30 days
Listen with offer
-
The Human Customer Experience and the Not-So-Secret Formula
- Narrated by: Michael Allen
- Length: 55 mins
Failed to add items
Add to basket failed.
Add to wishlist failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
The Human Customer Experience and the Not-So-Secret Formula
Buy Now for £3.69
No valid payment method on file.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also enjoyed...
Summary
Fact: Customer relationships mirror human relationships.
The Human Customer Experience is a miniature guide that will lead you through understanding the three concepts of customer experience and relationships: duration and choice, relationship correlation, and customer hierarchy of needs. You can use this model to build a customer experience strategy for your company. You will build stronger customer relationships enabling customer loyalty leading to more revenue generation.
In only a short period of time, you can easily listen to this cliff notes version in a single sitting, and then start your journey to improved customer relationships in your organization.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.