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The CEO of Popeyes on Treating Franchisees as the Most Important Customers

Narrated by: Fleet Cooper
Length: 16 mins

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Summary

The executive team focused "on owners because no one has more skin in the game."

"'The CEO of Popeyes on Treating Franchisees as the Most Important Customers" is from the October 2016 issue of Harvard Business Review.

©2016 by the President and Fellows of Harvard College, All Rights Reserved (P)2016 Audible, Inc.

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