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Summary

In just 20 years, Amazon.com has gone from a start-up internet bookseller to a global company revolutionizing and disrupting multiple industries, including retail, publishing, logistics, devices, apparel, and cloud computing.

But what is at the heart of Amazon.com’s rise to success? Is it the tens of millions of items in stock, the company’s technological prowess, or the many customer service innovations like "one-click"?

As a leader at Amazon who had a front-row seat during its formative years, John Rossman understands the iconic company better than most. From the launch of Amazon’s third-party seller program to their foray into enterprise services, he witnessed it all - the amazing successes, the little-known failures, and the experiments whose outcomes are still in doubt.

In The Amazon Way, Rossman introduces listeners to the unique corporate culture of the world’s largest Internet retailer, with a focus on the 14 leadership principles that have guided and shaped its decisions and its distinctive leadership culture.

Peppered with humorous and enlightening firsthand anecdotes from the author’s career at Amazon, this revealing business guide is also filled with the valuable lessons that have served Jeff Bezos’s "everything store" so well - providing expert advice for aspiring entrepreneurs, CEOs, and investors alike.

©2014 John Rossman (P)2014 Brilliance Audio, all rights reserved.

What members say

Average customer ratings

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  • Overall
    5 out of 5 stars
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    4 out of 5 stars
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    4 out of 5 stars

An absolute must if you're in business

I bought this book as I was considering joining the Amazon team as an operations manager. In the course of researching the role, many current Amazon employees talked about this book. Having listened to it a number of times it does give a great insight into the all important company values and most importantly gives a good explanation of both the reasoning and historical relevance of each one. The narrator delivers the content very well and his enthusiasm for the values shines through. If he doesn't work for Amazon, he probably should. I would recommend this book if you are in online business, if you are looking to develop a company culture or if considering a career with Amazon.

1 of 4 people found this review helpful

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  • Amazon Customer
  • 13-11-16

Great read

Good narration from beginning to end. To the point on the inside story of a new era

4 of 4 people found this review helpful

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  • Amazon Customer
  • 12-10-16

fantastic story telling

loved the way all the principles come together. very objective . the author explain the true culture of working in amazon.

4 of 4 people found this review helpful

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  • Daniel R Barker
  • 24-07-16

Valuable insights

The content may be a bit dated when it comes to some technology talk, but the core of the book is great. I enjoyed the listen.

3 of 3 people found this review helpful

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    5 out of 5 stars
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  • Victor Howard
  • 10-07-17

Solid book; good ideas

Good review of the how and why behind Amazon leadership. Solid content and good presentation. I recommend this audio book for aspiring leaders who want to rethink their business or industry.

2 of 2 people found this review helpful

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    4 out of 5 stars
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  • Xiang
  • 05-10-15

interesting stories

stories are interesting, some details are very.nice to know. However, more details are needed to complete the amazon puzzle.

1 of 1 people found this review helpful

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  • Fiodar
  • 08-07-18

Good, and give good thoughts not only about Amazon

Good, and give good thoughts not only about Amazon. Helpful, if you're running your own project.

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    4 out of 5 stars
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  • Daniel Jorgensen
  • 21-05-18

Not in-depth look at the principles themselves

this is more of an overview of Amazons history than a comprehensive look at their principles.

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  • Anthony Castle
  • 26-03-18

Best kept secret.

I have believed these tenants a life time. I would recommend this book to anyone who wants to be customer focused.

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  • Silvino
  • 25-02-18

A good way to understand Amazon's culture.

Amazon is one of the biggest, most successful companies of the world. This book shows in great detail how Amazon's culture play a key role in its journey and how it is a strong presence in the company's routine.

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  • Daniel
  • 14-02-18

good but needed to be more clearcut

Im glad this book exists and the performance speaker was phenomenal. And I think it would be even better if the fourteen tips were more layed out in a cookie cutter fashion because since there are so many principles (14), it would have been nicer to have a layout that made it easier to keep them in mind while reading along.