Everything you need to know about Enhancement Plans for on-premises customers

The latest price increase for Enhancement Plans (EPs) for Microsoft Dynamics on-premises products will take effect in the autumn and could end up costing your business more in the long run if you opt to do nothing.

Prices are set to rise in real terms by 6% from October 2024, whilst substantial discounts attached to moving to the cloud under the Bridge to the Cloud promotion are predicted to disappear at the close of the year. Moving from on-premises to the cloud is only one part of the story, as many on-premises systems (earlier than v22 for Dynamics 365 Business Central, or any version of Dynamics NAV) are now out of mainstream support and increasingly exposed to the risk of encountering software problems that can’t be fixed. It’s tempting to let your plan lapse, but there are potential pitfalls, from being unable to add items to your licence through to no longer having access to promotional prices for moving to SaaS. Doing nothing and absorbing the cost could seem like the easy option but planning ahead for your business is critical and the longer you delay decisions the higher the potential costs in time and money.

Tecman recognises that every business is different and that the finer details around licenses will vary. Start the conversation with your partner now about the best options for your business in the longer term.

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It’s that time of year again, the Microsoft Dynamics 365 CRM 2024 Wave 1 Release Plan is here! You can expect a few new features, functionality and updates in the first major update of 2024, but in this episode, we’re talking about the features that we think will be most beneficial to our customers.

From a new customer service admin centre, and easier email sending within Dynamics 365 CRM, to creating multiple opportunities from one lead, automated lead assignment, the option to classify sensitive data within Omnichannel, and much more. Plus, it’ll be no surprise that Copilot, gets a few mentions throughout the episode. Get up to speed on the latest updates today.

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Team Tecman put Microsoft’s AI tool through its paces.

One of these descriptions was written by Copilot, the other was written by a human. But which is AI?

Version one

Team Tecman have been putting Copilot, Microsoft’s AI tool through its paces for a few days within the business and the results have been surprising. Describing Copilot as the most radical improvement to Microsoft Office in ten years, the team have already seen how it will change the way we work. From summarising lengthy email chains through to bringing in natural language Copilot is set to become a huge time saver and is now available to all users for additional annual payment.

Watch the podcast to find out more about why you should be trying out Copilot but listen carefully to advice around data permissions in your organisation.

Listen now

Version two

In this episode of the podcast, Liam, Matt, Liz, and James discuss Microsoft's AI tool, Co-pilot. They explore its features, benefits, cost, and availability. Co-pilot can generate text, summaries, suggestions, and formulas across various Microsoft products, helping users save time and improve productivity. However, it may require some tweaking and pose some security risks. The podcast hosts are pleasantly surprised by Co-pilot and recommend that every customer should try it out. They also warn that users who are not in the cloud may be missing out on its benefits.

Tune in to learn more about Co-pilot and its potential applications.

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Listen to the latest and greatest developments from Microsoft for Dynamics 365 Business Central in the 2024 Wave 1 Release Plan. With the first major release for 2024, there's plenty to get excited about!

From name changes for jobs, exciting developments with Shopify for B2B through to service management improvements and Copilot starting to appear across Business Central there’s a raft of new capabilities coming up. We look at the highlights and the areas to watch and there’s even a cheeky invite for Microsoft to take part in a Tecman talk in the future!

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Are you looking for a rewarding and exciting career helping businesses achieve excellence? Do you want to learn from the best and join a leading Microsoft partner? Then you don’t want to miss this special episode of Tecman Talks Dynamics where we’re discussing our Tecman Academy.  

The Tecman Academy, now in its ninth year, has helped 30% of Team Tecman launch their Microsoft Dynamics careers, whether that’s in developer roles or in our business-focused roles for not wanting to be a techie. In this episode, you’ll hear from Luci and Ben, two successful alumni of the Academy, who share their stories, insights, what they get up to day-to-day and how their jobs are far more focused on business knowledge and building relationships rather than technical know-how. 

Whether you’re a recent graduate (or a parent of a graduate), or someone who wants to switch careers, this episode will explain why the Tecman Academy is an incredible option when it comes to starting your business career.

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Businesses invest heavily in Microsoft Dynamics 365 Business Central but once in place they can often miss out on key opportunities to improve - whether that’s taking advantage of the latest updates, other areas of the Microsoft ecosystem like Teams/Power Automate or just making sure they are exploiting every area of the standard functionality (that they have already paid for!).

With uncertain economic conditions, tight margins and changing ways of working in your own business, you need to be constantly reviewing, refreshing and revisiting your business processes and the systems that support them. 

Listen today to find out what tools and areas of functionality are rapidly becoming game changers for businesses like yours. 

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