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Sales through Service

Service Systems that Enhance Sales and Sales Systems that Enhance Service
Length: 10 hrs and 28 mins
Categories: Business, Sales
1 out of 5 stars (1 rating)

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Summary

A sales audiobook like no other.

For too long sales has been too hard for both the seller and the customer: sellers have to sweat too much and customers have to lie too much. It's time for this to stop. Sales Through Service looks at every step of the sales process, turns it on its head, and examines it from the view of the customer. It does this by using four blindingly obvious principles of common sense and focusing on systemizing every step of the way, so customers get consistent and continually improving experiences. As a result they'll want to buy more.

©2014 Guy Arnold (P)2015 Guy Arnold

What members say

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    1 out of 5 stars
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Repetitive with nothing new

At one point I thought that I had it on loop it kept repeating itself so much. I only got an hour in and that was plenty

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  • Justin
  • 31-07-15

Great information that is available everywhere.

Would you say that listening to this book was time well-spent? Why or why not?

This book is more of a promotional item with beneficial information without buying additional products

Who was your favorite character and why?

None

What didn’t you like about Guy Arnold and Nicholas Jackman ’s performance?

It took me a while to get into this book and I continued to get annoyed with the continued pitch for their services and repetitive paragraphs. Literally repeating the same paragraphs over and over. I thought I was going crazy

Was Sales through Service worth the listening time?

Still worth listening to. Needs an update

Any additional comments?

Terrible performance, but if you can get through the repeating paragraphs you will gain some valuable insight into what should be common sense.