Meet Joyce Weiss, the Conflict Resolution & Communication Coach. Did you know that unresolved conflict at work costs US companies a whopping $359 billion in losses every  year? HR and Business Professionals state they spend more than 2½ hours per week trying to resolve conflict. 

Joyce shares insights and strategies to help employees and managers feel confident using their voice without losing their cool - to feel heard and respected. 

Beverly and Joyce cover many timely issues in this episode including a discussion about what bullying really is and how to put a stop to it through skilled communication. Anyone with a desire to improve relationships can learn these skills.  

Joyce says, "You get what you tolerate." Set healthy boundaries, step up to difficult conversations, create a safe workplace, and be rewarded with a healthy culture of people who are able to give their best at work every day. 

For more on this topic, contact Joyce on any of the following platforms:  https://www.joyceweiss.com/ https://www.linkedin.com/in/joyceweiss/ https://www.youtube.com/@JoyceWeiss https://www.facebook.com/ConflictResolutionConsultant

Thank you for listening. Subscribing to this podcast is appreciated. A 5 star review sets our feet to dancing!  For comments or suggestions, email Beverly Lewis at Beverly@BeverlySpeaks.com

Conversations can become contentious in a hurry in the current climate; whether you are talking politics, values, or any number of topics. Everyone has the need to be seen and heard, but the skill of listening sometimes seems like a lost art.   It takes intentional effort to listen well, particularly when you don't agree with someone. The real problem is that when you become offended, you shift into judging the other person. And judgement builds a wall of separation and blocks effective communication.  "Change Your Questions, Change Your Life" is a book by Marilee Adams that I think should be required reading for anyone wanting to improve relationships at work. Her description of the 2 modes - learner mode and judger mode - correlate perfectly with what I describe as the high road vs. the low road. An especially helpful skill is becoming aware of which road you are on. The next step is knowing what to do if you find yourself on the low road. I mention Dr. Adams' Choice Map in this episode. You can download it here: https://inquiry-institute.myshopify.com/products/cm-dl This episode is quick brush over a deep and important topic. Don't judge me - learn with me.  Contact Beverly@BeverlySpeaks.com for more information.  Access Beverly's free gift of the audio version of her book, "Win from Within: The Heart of Success and Significance" at http://beverlyspeaks.com/freebook/ See you next episode - the best is yet to come!

Tracy Johnstone communicates “The Johnstone Difference” with warmth, authenticity, and a professionalism that inspires. Tracy’s experience as owner and operator of a chain of McDonald’s franchises equipped her with fascinating and powerful truths about how to hire well and build a team of cohesive business people who demonstrate loyalty, accountability, and bring their best to work on a consistent basis. Her conversation with Beverly is full of wisdom on how to create an organizational culture that has people lined up to become a part of it. She is able to convey her knowledge about leadership development, corporate communication, change management, and predictive analytics with clarity and ease. Purpose on the path is a big part of Tracy’s message and you will be encouraged as you listen. Tracy can be reached on LinkedIn at https://www.linkedin.com/in/tracyvjohnstone/ and on Facebook at https://www.facebook.com/johnstonedifference To give feedback on this podcast, contact Beverly@BeverlySpeaks.com.