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Summary

Leadership is a relationship - but that relationship must change, say legendary organizational scholar Edgar Schein and former Silicon Valley executive Peter Schein. The vertical hierarchy, with its emphasis on formal, transactional relationships, professional distance, and all guidance coming from the top, is hopelessly inflexible and outdated.

In a complex world, leadership must rely on high levels of trust and openness throughout the organization, and that can be achieved only by what they call personization and Level 2 relationships, which build the agility to make course corrections quickly.

This book tells how such humble leadership has built effective cultures in a whole range of sectors: health care, government, the military, tech and innovation, and more.

©2018 Edgar H. Schein and Peter A. Schein (P)2018 Edgar H. Schein and Peter A. Schein

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