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Summary

Don't let problem people get to you!

Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.

Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

This book will help you to:

  • Understand what makes difficult people tick and how best to handle them
  • Learn ways to confidently stand up to others and resist the urge to attack back
  • Develop strategies to calmly navigate emotionally-charged situations
  • Deal with all kinds of difficult people - hostile, manipulative and the impossible
  • Know when to choose your battles, and when to walk away

Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier.

©2014 Gill Hasson (P)2015 Audible, Ltd

What members say

Average customer ratings

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  • Overall
    5 out of 5 stars
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useful!

Found it useful to listen to. A bit repetitive but it brings the point home. Would recommend it.

4 of 4 people found this review helpful

  • Overall
    3 out of 5 stars

Fair

Repetitive in parts but did have some really good points. Liked the narrator's relaxing voice.

1 of 1 people found this review helpful

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    5 out of 5 stars
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Superb self help

Excellent advice and understand of self and others. Wish I’d found this years ago such a big help, easy to listen to and absorb. Thank you

1 of 1 people found this review helpful

  • Overall
    4 out of 5 stars

very practical and helpful

A good read

Includes some very practical and helpful advice - for real world situations

1 of 1 people found this review helpful

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    5 out of 5 stars
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  • CJTorres
  • 14-10-15

Excellent help book

Would you recommend this audiobook to a friend? If so, why?

Yes, if they were having the same difficulty as I have been having. It has helped boost my confidence, and see things from a different perspective.

What was one of the most memorable moments of How to Deal with Difficult People?

The realization that I also need to change, and that I am too passive possibly causing some of the (passive) aggressive people in my life to treat me the way that they do.

Which character – as performed by Katy Carmichael – was your favorite?

I don't have a favorite, but I can say that it was helpful to hear some of the stories that I can relate to.

Was this a book you wanted to listen to all in one sitting?

Yes. I often found myself sitting in the car in my garage, after I arrived home from my 40 minute commute, listening to the book until I found a good stopping point.

Any additional comments?

I enjoyed listening to the narrator's voice. It was very pleasant, and understandable.

9 of 9 people found this review helpful

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    5 out of 5 stars
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  • Amazon Customer
  • 03-11-16

Good Content but difficult audiobook

So far I like the content, but the narrator is just reading slowly and in a not engaging way. So I've been re-listening the narration over and over. If you can pay attention to the sleepy narration way this is for you, if it's not, maybe get the book and read it yourself.

6 of 7 people found this review helpful

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    5 out of 5 stars
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  • audra smith
  • 27-10-16

easy listening and motivating

enjoyed listening to this book. got some insight in how to view people. this book has opened me into wanting to learn more about holding my ground and confidence.

1 of 1 people found this review helpful

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    4 out of 5 stars
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  • Tom S
  • 09-03-16

A lot of good stuff--generalities too

Overall, this book was good. It starts with generalities, and ends with them too. But in between there a lot of good examples that help you with practical advice and tactics you can use right away.it was good to read about some of the examples of people that are difficult to deal with, and ways to confront them brother wise work with them to get things done. This is especially true of difficult people on the workplace. I'm not so sure the book to going to any level of detail to truly dealing with an impossible person. Still, a good read.

2 of 3 people found this review helpful

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    4 out of 5 stars
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  • Sean Knudsen
  • 08-08-18

Worth a listen

This book is really all about open and honest communication. The premise is basically, if you’re struggling to deal with someone, it’s probably because you don’t understand each other fully - unless they totally suck, in which case, burn it all down and run.

  • Overall
    5 out of 5 stars
  • Sheryl Liu
  • 15-07-18

Great book!

Great book! I recently got promoted to a supervisor position. I had extremely difficulty dealing with two employees. Knowing the other two people will continue being difficult, I am able to change my attitude and gain control of situations with help from this book. Surprisingly the two people changed dramatically their attitude towards me as well.

  • Overall
    3 out of 5 stars
  • Amazon Customer
  • 26-12-17

This is really a parenting book

I wasn't expecting so many references for dealing with kids. I wasn't expecting so many references for dealing with kids.

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    3 out of 5 stars
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  • TWade
  • 13-11-17

Just okay. Seemed like common sense to me.<br /><br /><br /><br /><br /><br />

I didn't gain any real insight. It isn't bad to hear the things you know intuitively given voice, but I was hoping for for more.

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  • Anonymous User
  • 22-10-17

Great and helpful read

This book went in even deeper than i expected. Not only did it provide examples of how to deal with difficult people but even people who provide a “one-sided” relationship of any kind. I recently had to let go of a person who was very one-sided so this really hit home for me. I would definitely recommend this book to coworkers, family & friends.

  • Overall
    1 out of 5 stars
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  • Cliente de Kindle
  • 11-07-17

Really Bad Book

This book is superficial, with no insights and extremely boring.

This is the worst book I have listened to in Audible

0 of 1 people found this review helpful