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Analysis of Kerry Patterson’s Crucial Accountability by Milkyway Media
- Narrated by: Susan Murphy
- Length: 9 mins
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Analysis of Kerry Patterson’s Crucial Accountability by Milkyway Media
Narrated by:
Susan Murphy
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Summary
Crucial Accountability (2014) was written by the founders of the management consulting firm VitalSmarts as a companion book to Crucial Conversations: Tools for Talking When Stakes Are High (2013). It addresses how to proceed when a person who is relied on, such as an employee or a family member, fails to live up to a work assignment or personal commitment, or engages in negative behavior. Purchase this in-depth analysis to learn more.
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