Disney U
How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
Failed to add items
Add to basket failed.
Add to wishlist failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Disney U
Buy Now for £12.44
-
Narrated by:
-
Tim Lundeen
-
By:
-
Doug Lipp
About this listen
Leadership lessons from the iconic brand you can use to drive Disney-style success.
In helping Walt Disney create “The Happiest Place on Earth”, Van France and his team started a business revolution in 1955 that eventually became the Disney University - the employee training and development program that powers one of the most famous brands on earth.
Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the world-famous Disney brand.
Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management, and global competitiveness, specializing in the lessons he learned at the Disney U.
©2014 Doug Lipp (P)2014 McGraw Hill-Ascent Audio