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Reaching and Changing Frontline Employees

Narrated by: uncredited
Length: 1 hr and 11 mins
4 out of 5 stars (39 ratings)

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Summary

What are the pitfalls to successful change management programs, asks this article from Harvard Business Review, and how can managers avoid them? The articles in this collection address the factors that lead to resistance to change, including the disconnect between senior executives and employees, the difference in employer and employee view of change, and the breakdown in necessary predictability. The authors all suggest methods for overcoming these obstacles for more successful improvement programs. These articles originally appeared in print in Harvard Business Review and are now available in audio format exclusively through Audible.
©1995, 1996 by the President and Fellows of Harvard College, All Rights Reserved (P)1997 Audible Inc.

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dated

A bit dated, sounds like it was phoned in. you can spend your listen time better elsewhere.

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Not great

The narrator asks to rerecord a sentence and the sound quality isn't great. It wasn't easy to listen to.

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  • Odai
  • 19-02-18

Nice indepth insights on Change Management

The good thing about this paper is it highlights roles and responsibilities for each person in the organization, who and how change is driven by