Listen free for 30 days

Listen with offer

Offer ends May 1st, 2024 11:59PM GMT. Terms and conditions apply.
£7.99/month after 3 months. Renews automatically.
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
£7.99/month after 30 days. Renews automatically. See here for eligibility.
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
The Three Tensions cover art

The Three Tensions

By: Dominic Todd, Ken Favaro
Narrated by: Lloyd James
Get this deal Try for £0.00

Pay £99p/month. After 3 months pay £7.99/month. Renews automatically. See terms for eligibility.

£7.99/month after 30 days. Renews automatically.

Buy Now for £15.99

Buy Now for £15.99

Pay using card ending in
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.

Summary

Profitability or growth? Results today or tomorrow? More synergy or better stand-alone performance? Ask managers which they want and most will tell you both. But they will also tell you that more progress on one front usually comes with less progress on the other. It's like squeezing a balloon in one place only to find that it expands elsewhere.

Based on four decades of experience working with some of the world's best-known companies, Dodd and Favaro explore the three tensions every company faces and how to overcome them. They draw on groundbreaking research into the 20-year performance of more than 20 chairmen and CEOs of corporations, such as Alcan, Barclays, BP, Cadbury Schweppes, Cardinal Health, Dow Jones, Gillette, Reuters, Roche, Textron, and Xerox.

The authors put forward a radical new way to assess company performance: batting average, a measure of how often competing objectives are achieved at the same time. They show how this matters more than any other single measure of operating performance and explain how you can raise your batting average to unlock better results.

©2007 Dominic Todd and Ken Favaro (P)2007 Gildan Media Corp

Critic reviews

"The essential insight - that the solution to these "tensions" lies not in 'balance' or 'compromise' but in a relentless focus on customer benefit, sustainable earnings and cultural norms - has the advantage of being both original and wise." ( Washington Post)

What listeners say about The Three Tensions

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.