In the connection economy, trust and relationships are the new currency. It's not a soft thing you do in your spare time, it's the heart and soul of your business. -Seth Godin, author of Tribes - Social media drives engagement, engagement drives loyalty, and loyalty correlates directly to increased sales. Is your company currently focused on gaining brand advocates and building its social media credibility? Do you question whether or not using Facebook, Twitter, or blogs is a worthwhile investment of your time and resources?
In Return on Relationship, Ted Rubin and Kathryn Rose present real-world, practical ideas that will help businesses maximize their potential through using community-focused tools on the Internet. You'll discover why "That's the way it's always been done" will leave you without any customers. In this audiobook, you will also discover:
In Return on Relationship, Ted Rubin and Kathryn Rose give you a guided tour to taking your company to the next level.
What disappointed you about Return on Relationship?
How did the narrator detract from the book?
Narrator was fine
Any additional comments?
Treat people including your customers with respect, be nice to people, including your customers.
That's it. I just saved you a couple of hours.