Regular price: £18.99

Membership details Membership details
  • A 30-day trial plus your first audiobook, free
  • 1 credit/month after trial – choose any book, any price
  • Easy exchanges – swap any book you don’t love
  • Keep your audiobooks, even if you cancel
  • Free, unlimited access to Audio Shows
  • After your trial, Audible is just £7.99/month
OR
In Basket

Summary

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently.

I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives. Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes. Listeners learn how to:

  • Tell the other person's story - the cornerstone of real engagement
  • Look from the outside in and see themselves as others do
  • Recognize the role systemic factors play - and transform a conflict into a shared challenge
  • Overcome the defense mechanisms that derail dialogue

For anyone trying to negotiate a difficult situation with a boss, colleague, employee, or client, I Hear You changes opposition into understanding and mere talk into real trust.

©2013 Donny Ebenstein (P)2013 Gildan Media LLC

What members say

Average customer ratings

Overall

  • 3 out of 5 stars
  • 5 Stars
    0
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Stars
    0

Performance

  • 3 out of 5 stars
  • 5 Stars
    0
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Stars
    0

Story

  • 3 out of 5 stars
  • 5 Stars
    0
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Stars
    0
No Reviews are Available