Regular price: £1.59

Membership details Membership details
  • A 30-day trial plus your first audiobook, free
  • 1 credit/month after trial – choose any book, any price
  • Easy exchanges – swap any book you don’t love
  • Keep your audiobooks, even if you cancel
  • Free, unlimited access to Audio Shows
  • After your trial, Audible is just £7.99/month
OR
In Basket

Summary

A four-part process for defining problems in a way that invites innovative solutions.

This article was first published in the September 2012 issue of Harvard Business Review.

Want more Harvard Business Review?
Subscribe for one month or 12 months.
Get the latest issue.
Check out the complete archive.

©2012 by the President and Fellows of Harvard College, All Rights Reserved (P)2012 Audible Inc.

What members say

Average customer ratings

Overall

  • 4 out of 5 stars
  • 5 Stars
    17
  • 4 Stars
    13
  • 3 Stars
    5
  • 2 Stars
    1
  • 1 Stars
    2

Performance

  • 4 out of 5 stars
  • 5 Stars
    13
  • 4 Stars
    11
  • 3 Stars
    6
  • 2 Stars
    1
  • 1 Stars
    0

Story

  • 4 out of 5 stars
  • 5 Stars
    14
  • 4 Stars
    10
  • 3 Stars
    6
  • 2 Stars
    1
  • 1 Stars
    0
Sort by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Insightful

Great insight into project planning and some extremely useful questions. Will be using these in my projects moving forward.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Did you solve the right problem?

A succinct paper and well read. In essance it is all about creating a problem statement. That us the key and that's what I discovered.

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    4 out of 5 stars

Good stuff

insightful and thought provoking. If you are from the design world then it's nothing new though

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    4 out of 5 stars

Thoughtful article

Well worth a listen for free. Finding the right question is half the battle. This gives some good insight.