Nothing ever goes right for her. When she finds the courage to support a colleague, will she be redeemed or destroyed?

Ruby is her own worst enemy. Showing great empathy for others, the floundering real estate agent masks lingering childhood trauma with poor decisions, inappropriate sexual encounters, and doormat-like behaviors. And when she stands up for the office receptionist, she inadvertently triggers a backlash that sends her reeling.

Desperate to undo the damage, Ruby struggles to understand why her choices always backfire. But when her interest in a handsome neighbor is rewarded first with love, then more abuse, the anxious survivor battles her instincts to believe this is just how things are.

Will Ruby finally find the happiness she deserves?

With an intimate look inside the pain of complex PTSD, author Irina Ember paints a sympathetic and insightful portrait of a person unable to enforce boundaries. As the listener roots for Ruby to recognize and advocate for her own needs, they will come to a greater understanding of how the ghosts of the past are difficult to dispel. Bad Agency is a poignant novel. If you like real-world characters, emotional journeys, and the genuine challenge of self-healing, then you’ll adore this captivating drama. A raw, revelatory novel about the ways trauma can shape a life.