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How to change what’s not working

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By: Dan Heath
Narrated by: Dan Heath
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About this listen

Brought to you by Penguin.

All of us hit a wall sometimes, in our life and in our jobs. What is getting in the way of your ability to make progress and do good work?

We’re accustomed to thinking that we can only pivot in response to an emergency or an existential threat. This book is about how you make quick progress on an important goal without waiting for the crisis to hit first.

The payoff is simple but powerful: the relief of shaking off bad habits and outdated practices. The pleasure of experiencing movement where stasis had prevailed. The sudden snap of agency that comes from reminding yourself: I’m capable of changing this situation.

Yesterday, we were stuck. Tomorrow, we spring ahead.

© Dan Heath 2025 (P) Penguin Audio 2025

 Business Development & Entrepreneurship Career Success Entrepreneurship Management Management & Leadership Motivation & Self-Improvement Organisational Behavior Workplace & Organisational Behavior

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Critic reviews

One of my favourite behavioural science communicators explores how to fix what’s broken. It’s the long-awaited sequel to Switch. (Adam Grant)
It seems impossible to believe—that using the same staff in the same space with the same goal can lead to a transformed workplace (and by extension, a transformed job). But Heath offers a step-by-step process and compelling examples of resetting that the most frustrated manager or beaten down desk jockey will find useful in improving their department or career... It’s for anyone struggling to change the way they work. (The Best Self-Help Books for Personal Growth in 2025)
Heath’s clear writing will appeal to business readers, but there’s enough research to give the book some academic heft as well. Its focus on making business changes that can have a lasting impact on employees separates the book from other titles about organizational change.

PRAISE FOR DAN HEATH:

'Bursting with practical insights and memorable stories on every page' Eric Ries on The Power of Moments

'Informs, engages and above all entertains' Charles Duhigg on Upstream

'Beautifully written, brilliantly researched' Angela Duckworth on The Power of Moments

'Packed with vivid stories and practical examples' Daniel H. Pink on Upstream

(Praise for Dan Heath)
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Most relevant
Great book and good start for change in your company! This is a must read

Good simple examples!

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More for inspiration than for tools and methods
Easy to listen and inspiration
At the very least it gives you stories to reflect upon and share ideas or concepts

Lean stories

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