- helpful votes
Exactly What to Say
- The Magic Words for Influence and Impact
- By: Phil M. Jones
- Narrated by: Phil M. Jones
- Length: 1 hr and 14 mins
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
Unresearched and unfounded personal advice
- By Aika on 09-04-18
Excellent and straight to the point book. I was truly amazed at how small changes to the way we speak can make such an impact. Must have for all professionals.