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Andy

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A MUST read...

Overall
5 out of 5 stars

Reviewed: 07-12-06

The language is somewhat dated and some of the examples are quite amusing! It's rather difficult to see how such a book could work in such a cynical world!!

However, it does!

It's a great book - I'm on my second listen...

You can take one or more of the 15ish principles to change how you work/play with people.

I've already started to use some of the principles and I've seen rewards, especially in recognising good the work I see staff doing.

It's NOT rocket science. It's all basic pysychology, but it's well written(and well spoken!).

Give it a try!!

17 people found this helpful