LISTENER

Rachel

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Life changing

Overall
5 out of 5 stars

Reviewed: 04-03-06

This book is amazing. It gives you examples of how people have managed different situations successfully and unsuccessfully. It explains the ways to influence people without being false but just being nice. I wish I had listed to this book 20 years ago. I have been captivated. I find myself unconsciously changing my behaviour, what a difference it has made when working with my staff or playing with my children.

92 people found this helpful