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  • ITIL & ITSM - QuickStart Guides

  • The Simplified Beginner's Guides to ITIL & IT Service Management
  • By: ClydeBank Technology
  • Narrated by: Amy Barron Smolinski, Peter Bierma
  • Length: 4 hrs and 22 mins
  • Unabridged
  • Overall
    3.5 out of 5 stars 3
  • Performance
    2 out of 5 stars 1
  • Story
    2 out of 5 stars 1

For over two decades ITIL® has informed the way in which IT delivers services to customers while remaining methodically in-synch with the needs of business. A cottage industry has emerged offering formal ITIL® trainings and certifications. Service Management (ITSM) bridges the world of business with the world of technology. In ITSM For Beginners, ClydeBank Media traces the modern evolutions in information technology that precipitated the need and inspiration for ITSM.

  • 2 out of 5 stars
  • Not suitable for audio listening

  • By MiniBird on 09-03-18

Not suitable for audio listening

2 out of 5 stars
2 out of 5 stars
2 out of 5 stars

Reviewed: 09-03-18

What disappointed you about ITIL & ITSM - QuickStart Guides?

I own these books in print and wanted to study on the move but there are too many bullet points in the book and to make things worse the narrator clearly doesnt understand the topic or is unengaged with the subject matter

2 of 2 people found this review helpful