Shuping England
AUTHOR

Shuping England

Tap the gear icon above to manage new release emails.
Shuping England is a senior contact center operations
executive with over 10 years of experience in leading
large-scale multimillion-dollar contact centers as well as
contact center BPO management. Shuping drives
robust revenue growth through a strong leadership
presence, staff empowerment, and client-focused
strategies. She is also a Certified Leadership coach,
trainer, and mentor through Maxwell Leadership. She is
a National Board member of NACSMA, the North
American Customer Service Management Association.
Shuping holds two bachelor's degrees. (Bachelor of
Organizational Leadership—Project Management and
Bachelor of English Education).
Shuping enjoys spending time with her family when she
is free. She has a special interest in cooking and
gardening and does a lot of reading. She is also the
mother of two remarkable children
Read more Read less
Not an Audible member?
From £5.99/month after 30 days. Renews automatically. See here for eligibility.
Start your free 30-day trial

Best Sellers

Product list
  • Leading High Performing Contact Centers and Teams cover art
    Preview

    £9.22 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.

Are you an author?

Help us improve our Author Pages by updating your bibliography and submitting a new or current image and biography.
Visit Amazon Author Central