Ian is a chief information officer (CIO) who is about to go on a journey of change - whether he likes it or not. He will be expected to explore, challenge and radically recast the complex, often hostile relationships that can exist between a business and the people in its Information Technology (IT) department. On the way, Ian, his chief executive officer, chief financial officer and other key stakeholders, experience a transformation in how a business needs to think about the value of its IT people and the work that they do.
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Simon is a seasoned enterprise architect who joins a corporation in New York as their first-ever vice president of enterprise architecture. On his very first day, he meets the global chief executive officer, who asks Simon, "What do you do?" Simon's reply triggers the CEO to respond in a way that our hero least expects.
Michael is CEO of a $64 billion global corporation, driving a strategy founded on productivity and growth. Despite having "best practices" spearheaded by finance in place, he's convinced that many of the company's investments in change are still not delivering the most value they can - or even the value they promised. Late one night, while reading a hard-to-believe business case for an IT transformation, he makes it his business to find out why.